Strategic Logistics Account Manager

Lange Companies; St. Louis (MO); On-site; USD 45,000 - 75,000; Full time

Job summary

Lange Logistics is seeking an Account Manager in St. Louis, MO to identify new business opportunities and manage key customer and carrier relationships. You will coordinate freight shipments and drive on-time delivery while delivering exceptional service.

The role emphasizes proactive negotiation, market awareness, and attentive account management to grow our logistics network and ensure customer satisfaction.

Qualifications

• 1–3 years of experience in sales, logistics, or customer service.
• Excellent communication, negotiation, and organizational skills.
• Proven ability to build and maintain strong business relationships.
• Self-motivated with a positive attitude and a collaborative mindset.
• Strong customer service focus with attention to detail.

Responsibilities

• Develop and grow a robust network of customers and carriers through lead generation and outreach.
• Manage and strengthen existing relationships with shippers, producers, and transportation partners.
• Negotiate rates and terms for both buying and selling freight while proactively addressing potential issues.
• Coordinate and oversee scheduled shipments, working closely with shippers and carriers to ensure on-time deliveries.
• Stay informed on transportation industry trends, market shifts, and pricing strategies.
• Deliver outstanding customer service through consistent communication and organized execution.
• Maintain detailed records of sales activities, shipment tracking, and customer interactions.
• Investigate and resolve freight claims and service issues promptly and professionally.
• Perform additional duties as assigned by the Vice President of Sales.

Skills

Communication

Negotiation

Organizational skills

Relationship building

Customer service

Self-motivation

Job description

Lange Logistics is seeking an Account Manager in St. Louis, MO to identify new business opportunities and manage key customer and carrier relationships. You will coordinate freight shipments and drive on-time delivery while delivering exceptional service.

The role emphasizes proactive negotiation, market awareness, and attentive account management to grow our logistics network and ensure customer satisfaction.