Senior Strategic Account Leader for Key Clients

CSS; Glenview (IL); On-site; USD 120,000 - 180,000; Full time

Job summary

CSS in Glenview, IL seeks a Senior Strategic Account Manager to maintain key client relationships and identify cross-sell, up-sell, and repeat business opportunities. You will work to resolve issues and ensure customer satisfaction while leading strategic account plans at named accounts.

You will coordinate with Global Accounts teams, manage renewals and projects, and drive value through critical stakeholder engagement. Strong communication and negotiation skills are essential.

Qualifications

• 5+ years sales experience as a strategic account manager.
• Experience managing multiple stakeholders and projects.
• Willingness to travel 25-50%.

Responsibilities

• Leads the development and execution of the strategic account plans at key, named accounts.
• Drives new business development. Researches, qualifies, contacts, presents and closes new clients in territory or market segment.
• Develops relationships with priority customer stakeholders and recommends value delivery.
• Liaison between field and Global Accounts teams for pursuing new agreements and increasing wallet-share.
• Maintains a pipeline of opportunities at named accounts, including renewals and projects.
• Communicates customer activity and renewal status to management.
• Leads solution development to address customer needs.
• Engages supplier sales resources to create solutions.
• Expert in strategic selling and provides pre/post-call coaching to branch sales team.

Skills

Strategic sales

Account management

Stakeholder management

Negotiation

Communication

Problem solving

CRM software

Travel flexibility

Lead generation

Education

High school diploma

Bachelor's degree preferred

Tools

CRM software

Microsoft Office

Job description

CSS in Glenview, IL seeks a Senior Strategic Account Manager to maintain key client relationships and identify cross-sell, up-sell, and repeat business opportunities. You will work to resolve issues and ensure customer satisfaction while leading strategic account plans at named accounts.

You will coordinate with Global Accounts teams, manage renewals and projects, and drive value through critical stakeholder engagement. Strong communication and negotiation skills are essential.