Senior Strategic Account Lead — Higher Education

Cengage Group; Boston (MA); Sur place; USD 77 000 - 100 000; Plein temps

Résumé du poste

Cengage Group, a global edtech leader, seeks a Strategic Account Director for the North America Higher Education Sales Group. You will manage senior academic and administrative relationships, own multi‑year account plans, and lead complex contract negotiations to drive renewal, expansion, and long‑term revenue growth.

Based in the United States, you will collaborate with regional managers, specialists, and cross‑functional teams to align institutional goals with Cengage's value proposition,

Qualifications

• BA or BS degree.
• 5+ years of successful experience in educational or enterprise‑level sales.
• Proven ability to own and complete strategic account plans with long‑term revenue accountability.
• Strong background in high‑level negotiations.

Responsabilités

• Lead complex contract negotiations with senior academic and administrative leaders.
• Own the overall account strategy and forecast for each institution within the assigned territory.
• Develop multi‑year growth, retention, and expansion plans aligned with institutional priorities.
• Spearhead new business development opportunities at executive level via outreach and market research.
• Drive institutional revenue growth and CU renewals by managing renewal timelines and upsell opportunities.
• Champion disciplined pipeline and account management within CRM systems (Salesforce).

Connaissances

Strategic planning

Negotiations

Communication

CRM (Salesforce)

Formation

BA or BS degree

Outils

Salesforce

Microsoft Office

Description du poste

Cengage Group, a global edtech leader, seeks a Strategic Account Director for the North America Higher Education Sales Group. You will manage senior academic and administrative relationships, own multi‑year account plans, and lead complex contract negotiations to drive renewal, expansion, and long‑term revenue growth.

Based in the United States, you will collaborate with regional managers, specialists, and cross‑functional teams to align institutional goals with Cengage's value proposition,