Senior Staff Software Engineer, AI Agentic & Quality

ServiceNow; Mountain View, Northern (CA, KY); Hybrid; USD 230,000 - 380,000; Full time

Job summary

Moveworks is seeking a Senior Staff Software Engineer for the Agentic AI Harness & Quality team. This role focuses on advancing agentic AI capabilities, reliability, and scalability within enterprise AI platforms.

You will work closely with ML, security, product, and UX teams to deliver high-impact AI solutions. You will lead complex engineering challenges, mentor peers, and contribute to the evolution of the Moveworks AI Assistant platform, leveraging LLMs and state-of-the-art AI technologies

Qualifications

• 10+ years experience designing, building, and improving production systems.
• Experience at scale and distributed environments.
• Proficiency in Python, Golang, or Java in a Mac development environment.

Responsibilities

• Build and evolve capable AI agent systems that are reliable in production.
• Implement frontier AI algorithms and productionize them at scale.
• Advance ML, LLMs, and AI agents to enhance products and user experiences.
• Collaborate across ML, security, product, UX, and customer success to build the best enterprise AI product.
• Mentor engineers to implement robust, maintainable, and high-performance code.
• Contribute to roadmaps and drive engineering scope and impact.

Skills

Communication skills

Ownership

Feedback culture

Startup mindset

Curiosity about AI

Mentoring

Tools

Python

Golang

Java

Job description

Moveworks is seeking a Senior Staff Software Engineer for the Agentic AI Harness & Quality team. This role focuses on advancing agentic AI capabilities, reliability, and scalability within enterprise AI platforms.

You will work closely with ML, security, product, and UX teams to deliver high-impact AI solutions. You will lead complex engineering challenges, mentor peers, and contribute to the evolution of the Moveworks AI Assistant platform, leveraging LLMs and state-of-the-art AI technologies