Senior Staff Project Manager — Enterprise & Tech Initiatives

Collectors Holdings, Inc.; Santa Ana (CA); Hybride; USD 125 000 - 147 000; Plein temps

Avantages offerts par ce poste

Health Insurance

401(k) Matching

Vacation

Flexible Hours

Team Building Activities

Résumé du poste

Collectors Holdings, Inc. in Santa Ana, CA seeks a Staff Project Manager to lead complex, high-visibility initiatives from kickoff to launch.

You will run enterprise cross-functional projects and technology deployments, including AI-assisted grading and systems rollouts, reporting to the Director of Continuous Improvement and collaborating with executives onsite at our Santa Ana HQ. The role requires 7+ years of PM experience, strong stakeholder management, and ability to navigate confidential

Qualifications

• Bachelor's degree in Business, Management, Engineering, or a related field. A Master's degree or PMP certification is a plus.
• 7+ years of project management experience, with a proven track record of delivering large, complex, cross-functional initiatives.
• Experience leading technology or systems implementations, site or operational expansions, or both.
• Demonstrated ability to communicate with and influence senior executives, including preparing and presenting executive-level materials.
• Proven discretion and integrity when handling confidential and sensitive business information.
• Strong organizational, analytical, and problem-solving skills, with the ability to manage multiple high-priority projects at once.
• Excellent written and verbal communication skills.
• Comfortable operating with ambiguity in a fast-paced, growing organization.

Responsabilités

• Lead large, complex projects from initiation to close, delivering on scope, schedule, budget, and quality commitments.
• Build and maintain integrated project plans, including milestones, dependencies, critical path, and resource needs across multiple workstreams.
• Drive decisions and hold teams accountable to commitments, escalating blockers early and with clear recommended paths forward.
• Manage cross-functional projects such as new site launches, operational expansions, and new business projects, coordinating across Operations, Finance, Facilities, HR, Legal, and Technology.
• Lead technology and automation deployments, including AI-enabled and equipment-driven initiatives, partnering with Product and Engineering teams to move from pilot to scaled operation.
• Define operational readiness criteria and go-live plans so launches land smoothly for the teams that inherit them.
• Serve as the primary point of contact for project status, communicating with executive leadership, steering committees, and business unit leaders.
• Prepare concise, executive-ready updates, dashboards, and presentations that clearly convey status, risks, financial impact, and decisions needed.
• Facilitate steering committee and project review meetings, driving alignment and documenting decisions and actions.
• Maintain appropriate access controls and information-handling practices across project documentation and communications.
• Build strong, trust-based relationships with internal stakeholders and external partners, including vendors, contractors, and technology providers.
• Proactively identify risks and issues, develop mitigation plans, and track them to resolution.
• Track project budgets and resource allocation, flagging variances and tradeoffs to leadership.
• Contribute to project management standards, templates, and best practices that raise the quality and consistency of project delivery across the organization.

Connaissances

Project management

Cross-functional leadership

Executive communication

Problem solving

Formation

Bachelor's degree in Business/Management/Engineering

Master's degree or PMP certification (a plus)

Outils

Smartsheet

Jira

Google Workspace

Description du poste

Collectors Holdings, Inc. in Santa Ana, CA seeks a Staff Project Manager to lead complex, high-visibility initiatives from kickoff to launch.

You will run enterprise cross-functional projects and technology deployments, including AI-assisted grading and systems rollouts, reporting to the Director of Continuous Improvement and collaborating with executives onsite at our Santa Ana HQ. The role requires 7+ years of PM experience, strong stakeholder management, and ability to navigate confidential