Staff Project Manager, PSA

collectorsuniverse; Santa Ana (CA); On-site; USD 120,000 - 165,000; Full time

Job summary

Collectors is seeking a Staff Project Manager to drive enterprise, cross-functional initiatives from kickoff to launch at our Santa Ana, CA HQ. You will oversee site expansions, new business ventures, and technology rollouts with a focus on AI-enabled grading and automation.

You will work closely with executive leadership, including C-suite stakeholders, and ensure discretion with confidential information. This is an onsite role reporting to the Director of Continuous Improvement.

Qualifications

• 7+ years of project management experience.
• Experience leading enterprise, cross-functional initiatives.
• Bachelor's degree required; PMP/masters are a plus.

Responsibilities

• Lead large, complex projects from initiation to close, delivering on scope, schedule, budget, and quality.
• Build and maintain integrated project plans with milestones, dependencies, and resources.
• Drive decisions and escalate blockers early with clear options.
• Coordinate cross-functional initiatives across Operations, Finance, Facilities, HR, Legal, and Tech.
• Lead technology and automation deployments, including AI-enabled projects.
• Prepare executive-ready updates and reports for steering committees.

Skills

Project leadership

Cross-functional leadership

Executive communication

Stakeholder management

Vendor management

Budget management

Education

Bachelor's degree in Business, Management, Engineering, or a related field

Master's degree or PMP certification

Job description

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We're always on the lookout for talented people to join our growing team.

Our services span collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia. Our subsidiaries include PSA, PCGS, Beckett, SGC, and Card Ladder.

Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 3000 people across our headquarters in Santa Ana, California and offices in New Jersey, Texas, Florida, Japan, Shanghai, Hong Kong, Canada, Mexico, Germany, the UK, and France.

As part of our interview process, we request that candidates have their cameras on during video interviews. This helps foster meaningful conversation and allows us to create an experience that closely resembles our standard working environment. Certain interview steps may take place by phone. For remote roles, and at our discretion, candidates may be asked to participate in an on-site interview as part of the final stages of the process.

We understand there may be occasional circumstances requiring accommodation and are happy to discuss them as needed. Your recruiter will be able to clarify expectations and answer any questions you have.

We're looking for a Staff Project Manager to lead some of Collectors' most complex, high-visibility initiatives. You'll run enterprise cross-functional projects, such as site expansions and new business initiatives, and technology and automation projects, such as AI-assisted grading and systems rollouts, from kickoff through launch.

As a staff individual contributor role, you'll work regularly with executive leaders, including C-suite stakeholders. Many of the initiatives you lead will involve confidential business, financial, and strategic information, so sound judgment and discretion are essential.

You'll report directly to the Director of Continuous Improvement and work onsite at our Santa Ana, CA headquarters. We believe in-person collaboration with our operations, technology, and leadership teams is critical to success in this role.

What You'll Do:

• Project Leadership and Execution
• Lead large, complex projects from initiation to close, delivering on scope, schedule, budget, and quality commitments.
• Build and maintain integrated project plans, including milestones, dependencies, critical path, and resource needs across multiple workstreams.
• Drive decisions and hold teams accountable to commitments, escalating blockers early and with clear recommended paths forward.
• Enterprise and Technology Initiatives
• Manage cross-functional projects such as new site launches, operational expansions, and new business projects, coordinating across Operations, Finance, Facilities, HR, Legal, and Technology.
• Lead technology and automation deployments, including AI-enabled and equipment-driven initiatives, partnering with Product and Engineering teams to move from pilot to scaled operation.
• Define operational readiness criteria and go-live plans so launches land smoothly for the teams that inherit them.
• Executive Communication and Reporting
• Serve as the primary point of contact for project status, communicating with executive leadership, steering committees, and business unit leaders.
• Prepare concise, executive-ready updates, dashboards, and presentations that clearly convey status, risks, financial impact, and decisions needed.
• Facilitate steering committee and project review meetings, driving alignment and documenting decisions and actions.
• Manage initiatives involving confidential information, including financial data, strategic plans, organizational changes, and pre-announcement projects, with the highest level of discretion.
• Maintain appropriate access controls and information-handling practices across project documentation and communications.
• Stakeholder and Vendor Management
• Build strong, trust-based relationships with internal stakeholders and external partners, including vendors, contractors, and technology providers.
• Manage vendor timelines, deliverables, and dependencies as part of the overall project plan.
• Risk, Budget, and Resource Management
• Proactively identify risks and issues, develop mitigation plans, and track them to resolution.
• Track project budgets and resource allocation, flagging variances and tradeoffs to leadership.
• Project Management Standards
• Contribute to project management standards, templates, and best practices that raise the quality and consistency of project delivery across the organization.

Who You Are:

Bachelor's degree in Business, Management, Engineering, or a related field. A Master's degree or PMP certification is a plus. 7+ years of project management experience, with a proven track record of deliv