Senior SRE – Telehealth Platform Reliability

Ophelia; United States; On-site; USD 140,000 - 190,000; Full time

Job summary

Ophelia, a healthcare startup solving opioid use disorder, seeks a Senior Site Reliability Engineer (SE III) to own system reliability across our TypeScript/Node and Firebase stack on GCP. You will drive uptime, define SLOs, improve logging and monitoring, and coordinate incident response with on-call teams to keep patient-facing services fast and available.

You will mentor peers, expand the IaC footprint, and partner with IAM, secrets management, and HIPAA controls.

Qualifications

• Experience building reliable cloud-scale systems in production.
• Strong understanding of monitoring, logging, and incident management.
• Familiarity with HIPAA/SOC 2 infrastructure controls is a plus.
• Ability to define and operationalize SLOs and KPIs.

Responsibilities

• Own stability, availability, and performance across the stack.
• Develop and enforce SLOs, runbooks, and incident response processes.
• Expand IaC footprint and improve IaC-driven automation.
• Collaborate with IAM, secrets management, and audit logging teams.

Skills

SRE

GCP

Terraform

IaC

Monitoring

SLOs

Incident response

PagerDuty

IAM hardening

Secrets management

Audit logging

Runbooks

Code review

Tools

GCP

Terraform

Firebase

PagerDuty

Node.js

TypeScript

Job description

Ophelia, a healthcare startup solving opioid use disorder, seeks a Senior Site Reliability Engineer (SE III) to own system reliability across our TypeScript/Node and Firebase stack on GCP. You will drive uptime, define SLOs, improve logging and monitoring, and coordinate incident response with on-call teams to keep patient-facing services fast and available.

You will mentor peers, expand the IaC footprint, and partner with IAM, secrets management, and HIPAA controls.