Remote Senior Site Reliability Engineer Uptime Leader

HealthEquity, Inc.; United States; Remote; USD 121,000 - 157,000; Full time

Benefits offered by this job

Medical, dental, and vision

HSA contribution and match

401(k) match

Paid time off

Job summary

HealthEquity, Inc. is seeking a Senior Site Reliability Engineer to own operational readiness for critical services and drive reliability initiatives across teams.

You will design scalable, observable systems with robust failure handling and contribute to architecture reviews to ensure resilience. You will manage SLOs, incident quality, and on-call readiness while mentoring peers and applying AI to improve debugging and automation.

Qualifications

• 8+ years of experience with complex production ownership in SRE, infrastructure engineering, or related disciplines.
• Advanced proficiency in distributed systems troubleshooting and performance tuning.
• Experience with cloud infrastructure platforms and tooling (Azure, Terraform, Kubernetes/AKS, or equivalent).
• Experience with CI/CD pipelines (Azure DevOps, GitHub Actions, or equivalent).
• Experience with observability, monitoring, and incident management tools (Dynatrace, PagerDuty, or equivalent).
• Experience applying AI/ML tools to improve debugging, automation, or operational insights.
• Strong coding/scripting skills in Python, PowerShell, Go, Bash, or similar languages.

Responsibilities

• Leading reliability improvements for critical services and influencing adjacent teams on production best practices.
• Independently driving complex reliability initiatives, including root cause resolution and long-term corrective actions.
• Designing resilient, scalable systems with appropriate failure handling, observability, and recovery strategies.
• Actively participating in architecture reviews to ensure operational scalability and service resilience.
• Owning service-level operational readiness, SLOs, and incident quality for key platforms or services.
• Strengthening operational controls while balancing delivery speed and risk.
• Applying AI to improve debugging, automation, and operational insights — while modeling effective and responsible use for others.
• Mentoring engineers and helping elevate team capability in reliability engineering practices.
• Influencing team practices and coordinating effectively during incidents and cross-functional operational events.
• Participating in on-call as needed, owning production health and SLOs, and improving reliability and MTTR across teams.

Skills

Distributed systems

Cloud infrastructure

SRE ownership

CI/CD pipelines

Observability

AI in operations

Python/Go/Bash

Incident management

Education

CS/IT/Engineering degree (plus)

Tools

Dynatrace

PagerDuty

Azure DevOps

GitHub Actions

Job description

HealthEquity, Inc. is seeking a Senior Site Reliability Engineer to own operational readiness for critical services and drive reliability initiatives across teams.

You will design scalable, observable systems with robust failure handling and contribute to architecture reviews to ensure resilience. You will manage SLOs, incident quality, and on-call readiness while mentoring peers and applying AI to improve debugging and automation.