Senior SRE — Strategy & Observability Lead

Horizon3; United States; À distance; USD 200 000 - 270 000; Plein temps

Avantages offerts par ce poste

Inclusive Team

Growth Opportunities

Innovative Culture

Hybrid & Remote Work

Competitive Compensation and Benefits

Résumé du poste

Horizon3 is seeking a hands-on Staff Site Reliability Engineer to own and evolve the reliability strategy, operating model, and standards across our production platform. You’ll lead initiatives that improve observability, incident response, and service ownership for critical customer paths and services.

In this role you will define SLIs/SLOs, drive dashboards and runbooks, and mentor teams across Infrastructure, product, and security to raise the bar on reliability and operational excellence.

Qualifications

• Extensive experience designing, operating, and troubleshooting large-scale distributed systems.
• Strong background in reliability engineering, observability, and incident management.
• Proven ability to define SLIs/SLOs and ownership models.
• Experience leading high-severity incidents and post-incident reviews.

Responsabilités

• Own and evolve the engineering-wide SRE strategy, operating model, and reliability standards, aligning them to customer impact, business priorities, and risk.
• Lead cross-functional alignment across Infrastructure, product, service, security, and business stakeholders to improve reliability, observability, incident response, and operational readiness across multiple teams.
• Establish an organization-wide approach to service ownership, meaningful SLIs and SLOs, and error budgets for critical customer paths and services.
• Define and drive adoption of observability standards across pipelines and platform components that report on service health, performance and operational risk.
• Set the standard for dashboards, actionable alerting, runbooks, and escalation paths.
• Drive end to end complex cross-functional reliability initiatives.
• Set and raise the engineering wide bar for incident management, incident command, on-call health, post-incident learning, and recovery readiness.
• Shape the technical direction, operationable model, and growth path of the SRE function.
• Participate in a 24/7 on-call rotation and help design an on-call model that is sustainable, appropriately staffed, and continuously improved.

Connaissances

Distributed systems design

SRE practices

Observability

Incident management

Communication

Outils

Datadog

New Relic

Grafana

AWS

Kubernetes

Terraform

GitLab CI / ArgoCD

Description du poste

Horizon3 is seeking a hands-on Staff Site Reliability Engineer to own and evolve the reliability strategy, operating model, and standards across our production platform. You’ll lead initiatives that improve observability, incident response, and service ownership for critical customer paths and services.

In this role you will define SLIs/SLOs, drive dashboards and runbooks, and mentor teams across Infrastructure, product, and security to raise the bar on reliability and operational excellence.