Senior SRE & Observability Consultant — Client-Facing

Quality Ai; Northern (KY); Hybrid; USD 150,000 - 170,000; Full time

Benefits offered by this job

Global mobility opportunities

Technical training academy

Job summary

QualityAI seeks a Senior SRE/ Observability Consultant to lead reliability and observability across North American accounts. This client-facing role is advisory, with hands-on depth in SRE practices and a focus on AIOps, metrics, tracing, and architecture guidance.

You will drive assessments, maturity roadmaps and ensure successful delivery, occasionally contributing to final deliverables while partnering with engineering and IT leadership.

Qualifications

• Deep hands-on background in SRE, platform engineering or production operations.
• Experience with observability tooling including OpenTelemetry, tracing, metrics and logs.
• Proven ability to define SLOs, error budgets and monitoring strategies in production.

Responsibilities

• Advising clients on reliability and observability across North American accounts.
• Lead discovery, form point of view, defend with engineering/IT leadership.
• Provide architecture guidance, maturity roadmaps, and delivery oversight.

Skills

SRE

Observability

Cloud architecture

CI/CD

Kubernetes

Client advisory

Tools

OpenTelemetry

Distributed tracing

Monitoring tooling

Job description

QualityAI seeks a Senior SRE/ Observability Consultant to lead reliability and observability across North American accounts. This client-facing role is advisory, with hands-on depth in SRE practices and a focus on AIOps, metrics, tracing, and architecture guidance.

You will drive assessments, maturity roadmaps and ensure successful delivery, occasionally contributing to final deliverables while partnering with engineering and IT leadership.