Senior SRE/ Observability Consultant

Quality Ai; Northern (KY); Hybrid; USD 150,000 - 170,000; Full time

Benefits offered by this job

Global mobility opportunities

Technical training academy

Job summary

QualityAI seeks a Senior SRE/ Observability Consultant to lead reliability and observability across North American accounts. This client-facing role is advisory, with hands-on depth in SRE practices and a focus on AIOps, metrics, tracing, and architecture guidance.

You will drive assessments, maturity roadmaps and ensure successful delivery, occasionally contributing to final deliverables while partnering with engineering and IT leadership.

Qualifications

• Deep hands-on background in SRE, platform engineering or production operations.
• Experience with observability tooling including OpenTelemetry, tracing, metrics and logs.
• Proven ability to define SLOs, error budgets and monitoring strategies in production.

Responsibilities

• Advising clients on reliability and observability across North American accounts.
• Lead discovery, form point of view, defend with engineering/IT leadership.
• Provide architecture guidance, maturity roadmaps, and delivery oversight.

Skills

SRE

Observability

Cloud architecture

CI/CD

Kubernetes

Client advisory

Tools

OpenTelemetry

Distributed tracing

Monitoring tooling

Job description

Senior SRE/ Observability Consultant

Date: 10 Sept 2026 | Company: QualityAI | Country/Region: US

Are you interested in working with the World’s leading AI-first Quality Engineering Company? Ready to advance your career, team up with global thought leaders across industries and make a difference every day? Join us at QualityAI!

We are looking for a Senior SRE/ Observability Consultant to join our growing team in United States!

The role:
You will be our senior client-facing voice on reliability, observability and AIOps across North American accounts. This is a consulting seat, not an operations seat. You will enter unfamiliar client estates repeatedly, run discovery, form a point of view quickly, and defend it in front of engineering and IT leadership. Hands‑on depth matters, but the work is advisory: assessments, maturity roadmaps, instrumentation strategy, and delivery oversight. You may also be asked to work on final deliverables as required.

What you'll do:

• Client advisory and discovery: Reliability assessments, observability maturity reviews, SLO and SLI definition workshops, architecture guidance.
• Pipeline and solutioning: Presales conversations, RFP responses, scoping and estimating SRE engagements, account expansion with sector leads.
• Offering and IP: Reusable assessment frameworks, maturity models, reference architectures, enablement content.
• Delivery Oversight: Direction, review and escalation support.

Must have:

• Deep hands‑on background in SRE, platform engineering or production operations, with real ownership of reliability outcomes.
• Working depth in observability tooling and practice: OpenTelemetry, distributed tracing, metrics and log correlation, alerting design, incident triage.
• Practical experience defining SLOs, error budgets and monitoring strategy in production environments.
• Demonstrated client‑facing or multi‑environment work: consulting, professional services, internal platform advisory, or repeated greenfield onboarding.
• Ability to write: Assessments, roadmaps and points of view are the deliverable.
• Comfort with cloud‑native infrastructure (Kubernetes, one or more major clouds) and CI/CD pipelines.

Strong plus:

• AIOps and event correlation platforms, including anti‑pattern experience rather than tool familiarity alone.
• Background bridging performance engineering and production reliability.
• Exposure to regulated or infrastructure‑heavy verticals such as utilities, energy, financial services or healthcare.
• FinOps or cost‑versus‑reliability trade‑off work.
• Relevant certifications in observability, cloud architecture or SRE practice.

Benefits:

Why QualityAI?
QualityAI is an AI-first quality engineering company helping enterprises deploy and scale complex systems with greater confidence. Operating across data, models, platforms, infrastructure, and operational environments, the company provides assurance and engineering expertise that helps organizations ensure systems perform reliably in real‑world conditions.

Formerly Qualitest, QualityAI supports global enterprises across regulated and technology‑driven industries, combining deep engineering heritage with AI‑enabled delivery, operational assurance, and lifecycle expertise to help clients achieve certainty at go‑live.

• Be a part of a company who strives to support for diversity and inclusion in the workplace - we are one, we are many at QualityAI. Celebrate culture, share knowledge with engineers from around the globe, and inspire each other through our differences.
• Local and global opportunities - we offer you internal rotation and international mobility opportunities to grow your career.
• Clear view of your career and progression with the company - QualityAI is growing massively (since Jan 2021 - added more than 2000 engineers) and giving you the opportunity to grow with us.
• Work hard and play harder with our flexible and casual culture. Take a break from work and join an employee event, or enjoy the amenities and games provided from one of our Employees Centers.
• Never stop experimenting and learning with QualityAI Tech academy: 3000+ training courses, mentorship programs, technical tribes, sponsored certifications, leadership programs and much more.
• Earn bonuses via our Client Referral and Employee Referral Program’s. Refer and earn - tap your network for net-worth.
• A Competitive pay, the salary range for the role is $150,000 - $170,000.