Senior SRE: Observability, Cloud & Reliability Leader

CentralReach, LLC; Holmdel Township, Northern (NJ, KY); Hybrid; USD 160,000 - 180,000; Full time

Benefits offered by this job

Health benefits

PTO and holidays

401(k) matching

Parental leave

Hybrid work model

Job summary

CentralReach is seeking a Sr. SRE to own production reliability and drive modern reliability practices across our platform. You will collaborate with software engineering to define SLOs, build dashboards, and automate observability across multi-environment deployments.

The role requires strong experience with cloud AWS, Kubernetes, and leading tools like Datadog, Prometheus, and Grafana, plus solid CI/CD expertise and scripting in Java, Python, or Go.

Qualifications

• Experience with monitoring, APM, and observability tools such as Splunk, Prometheus, Datadog, and OpenTelemetry.
• Strong understanding of CI/CD practices and tools (Jenkins, GitHub Actions, GitLab, Argo, and Kargo).
• Experience with major cloud providers, preferably AWS, and cloud-native infrastructure concepts.
• Knowledge of containerization technologies, including Kubernetes and Helm.
• Proficiency in programming languages such as Java, Python, or Go, and familiarity with .NET development.
• Solid grasp of Linux, Windows, networking, and cloud concepts.
• Experience using AI to improve productivity and amplify technical skills.

Responsibilities

• Own production reliability, including availability, latency, performance, capacity planning, monitoring, and uptime for production environments.
• Define, maintain, and improve SLOs, SLIs, error budgets, dashboards, and observability practices.
• Troubleshoot and resolve operational issues affecting reliability and SLOs.
• Build and automate multi-environment observability capabilities and capacity forecasting.
• Reduce toil and increase development velocity through automation and continuous improvement.
• Provide production support including incident, change, and problem management; RCA; runbooks; SOPs.
• Collaborate with software teams on release management, roadmap planning, and operational readiness.
• Implement and manage reliability tools such as Datadog, Prometheus, and Grafana.

Skills

Monitoring & Observability

SRE practices

CI/CD

Cloud AWS

Kubernetes

Prometheus

Datadog

Grafana

Jenkins

GitHub Actions

Tools

Prometheus

Datadog

Grafana

Jenkins

GitHub Actions

GitLab

Argo

Kubernetes

Helm

Job description

CentralReach is seeking a Sr. SRE to own production reliability and drive modern reliability practices across our platform. You will collaborate with software engineering to define SLOs, build dashboards, and automate observability across multi-environment deployments.

The role requires strong experience with cloud AWS, Kubernetes, and leading tools like Datadog, Prometheus, and Grafana, plus solid CI/CD expertise and scripting in Java, Python, or Go.