SRE Lead: Reliability & Cloud Observability Architect

BlackCube Labs; San Diego (CA); On-site; USD 190,000 - 280,000; Full time

Job summary

Shield AI is seeking an experienced SRE Lead to drive the establishment and maturation of our reliability practices across cloud infrastructure and platform services. You will collaborate with Cloud Engineering and product teams to define targets, improve observability, and ensure production systems can be operated and recovered predictably.

This hands-on, deeply technical role involves investigating failures, improving tooling, and mentoring the team to adopt a reliability-first mindset across

Qualifications

• 7+ years of experience in SRE or related fields.
• Experience operating production services with defined availability and reliability requirements.
• Experience implementing SLIs, SLOs, monitoring, alerting, and incident response practices.

Responsibilities

• Define and implement SLIs, SLOs for service reliability.
• Build monitoring, alerting, logging, and tracing for infrastructure.
• Lead technical response to incidents and perform root-cause analysis.
• Identify recurring failure modes and work with engineering teams to eliminate them.
• Improve system resilience through automation, testing, capacity planning, and failure recovery.
• Develop tooling and automation that reduces manual operational work.
• Partner with product and platform teams to incorporate reliability requirements into system design.
• Establish incident response practices that improve detection, diagnosis, communication, and recovery.
• Mentor product engineers and drive adoption of strong reliability and operational practices.
• Mentor teammates in SRE and Cloud Engineering.
• Define and manage short-and-long term SRE roadmap, distributing work across teammates.

Skills

SRE leadership

Incident response

Root-cause analysis

Cloud reliability practices

Automation tooling

Distributed systems

Python/Go tooling

Technical vision

Troubleshooting

Tools

Kubernetes

Job description

Shield AI is seeking an experienced SRE Lead to drive the establishment and maturation of our reliability practices across cloud infrastructure and platform services. You will collaborate with Cloud Engineering and product teams to define targets, improve observability, and ensure production systems can be operated and recovered predictably.

This hands-on, deeply technical role involves investigating failures, improving tooling, and mentoring the team to adopt a reliability-first mindset across