Senior SRE - Multi-Cloud Reliability & AI-Driven Ops

Satsuma AI, Inc.; Austin, Northern (TX, KY); Hybrid; USD 140,000 - 210,000; Full time

Benefits offered by this job

Unlimited PTO

401(K)

Healthcare Stipend

Gym stipend

Job summary

Satsuma AI, Inc. is seeking a Senior Site Reliability Engineer to own the reliability, scalability, and operational posture of our multi-cloud infrastructure. You will build resilient systems, prevent fires, and improve on-call experiences.

This infra-first role embraces AI-assisted development (Claude Code) for tooling, runbooks, and automation, and you will partner with engineering on reliability reviews and architecture decisions.

Qualifications

• 5–8 years in SRE, DevOps, or infrastructure engineering.
• Hands-on across at least two major cloud providers.
• Kubernetes, Terraform, and observability tooling (Datadog, Grafana).
• Comfortable reading/editing code and shipping scripts/tools.
• Experience with AI-assisted development (e.g., Claude Code).
• On-call maturity; incident ownership and postmortems.
• Prior startup or high-growth SaaS experience.
• Familiarity with API gateway infrastructure or commerce tech stacks.

Responsibilities

• Own infrastructure across AWS, GCP, and Azure environments.
• Build and maintain CI/CD pipelines, observability stacks, and incident response workflows.
• Define and enforce SLOs/SLIs; lead postmortems.
• Author and maintain IaC (Terraform preferred).
• Write internal tooling and automation using AI-assisted development workflows.
• Partner closely with engineering on reliability reviews and architecture decisions.

Skills

SRE mindset

Cloud-native

On-call

Tools

Kubernetes

Terraform

Datadog

Grafana

CI/CD

Job description

Satsuma AI, Inc. is seeking a Senior Site Reliability Engineer to own the reliability, scalability, and operational posture of our multi-cloud infrastructure. You will build resilient systems, prevent fires, and improve on-call experiences.

This infra-first role embraces AI-assisted development (Claude Code) for tooling, runbooks, and automation, and you will partner with engineering on reliability reviews and architecture decisions.