Senior SRE — AI-Driven, Multi-Cloud Reliability Leader

Satsuma; Austin (TX); On-site; USD 150,000 - 210,000; Full time

Benefits offered by this job

Unlimited PTO

401(K)

Healthcare Stipend

Gym stipend

Job summary

Satsuma in Austin, TX is seeking a Senior SRE to own the reliability, scalability, and operational posture of the company’s multi-cloud infrastructure. You’ll keep systems running, build preventive tooling, and make on-call less painful. This is an infra-first role in an AI-native environment.

You’ll leverage AI-assisted development (Claude Code) to write tooling, automate runbooks, and improve observability while collaborating with engineering on reliability reviews and architecture decisions.

Qualifications

• 5–8 years of SRE/DevOps or infrastructure experience.
• Hands-on experience across at least two major cloud providers.
• Proficiency with Kubernetes, Terraform, and observability tooling.
• Ability to read/edit code and ship scripts.
• Experience with AI-assisted development tools.
• On-call ownership and incident response history.
• Startup or high-growth SaaS experience preferred.
• Familiarity with API gateway infra or commerce tech stacks.
• Hands-on experience with MCP or agentic AI infrastructure.

Responsibilities

• Own infrastructure across AWS, GCP, and Azure environments.
• Build and maintain CI/CD pipelines and observability stacks.
• Define and enforce SLOs/SLIs; lead postmortems.
• Author and maintain IaC (Terraform preferred).
• Write internal tooling and automation using AI-assisted development workflows.
• Partner with engineering on reliability reviews and architecture decisions.

Skills

SRE/DevOps experience

Cloud platforms (AWS, GCP, Azure)

Kubernetes

Terraform

Observability tooling (Datadog/Grafana

Coding/scripting

AI-assisted development (Claude Code,/

On-call ownership

Startup experience

API gateway / commerce stacks

MCP/AI infrastructure experience

Tools

Datadog

Grafana

CI/CD tooling

Job description

Satsuma in Austin, TX is seeking a Senior SRE to own the reliability, scalability, and operational posture of the company’s multi-cloud infrastructure. You’ll keep systems running, build preventive tooling, and make on-call less painful. This is an infra-first role in an AI-native environment.

You’ll leverage AI-assisted development (Claude Code) to write tooling, automate runbooks, and improve observability while collaborating with engineering on reliability reviews and architecture decisions.