SRE II: AI-Driven Reliability & Incident Mastery

Talentify; Chicago (IL); On-site; USD 120,000 - 180,000; Full time

Job summary

JPMorgan Chase is seeking a Site Reliability Engineer II to help ensure service reliability within the Commercial and Investment Banking and Payment Technology Team. You will work on small to medium projects independently and collaborate with cross functional teams to improve knowledge of JPMorgan Chase's technology and business needs.

The role emphasizes applying enterprise-authorized AI for incident triage, post-incident analysis, and monitoring, while maintaining security and data

Qualifications

• Formal training or certification on software engineering concepts and 2+ years applied experience.
• Ability to code in at least one programming language.
• Working knowledge of enterprise-authorized AI capabilities within the work environment to support SRE workflows with strong validation habits and awareness of data sensitivity.

Responsibilities

• Executes small to medium projects independently with initial direction and graduates to designing and delivering projects independently.
• Leverages technology to solve business problems by writing high quality, maintainable, and robust code following best practices in software engineering.
• Uses enterprise-authorized AI capabilities within the work environment to speed up incident triage, troubleshooting, and post-incident analysis, validating outputs and handling operational data according to sensitivity and security requirements.
• Participates in triaging, examining, diagnosing, and resolving incidents and works with others to solve problems at their root
• Recognizes toil within the role and proactively works towards eliminating it through systems engineering or updating application code
• Understands observability patterns and strives to implement and improve service level indicators, objectives monitoring, and alerting solutions for optimal transparency and analysis
• Applies enterprise-authorized AI capabilities within the work environment to identify recurring toil and reliability risks from operational signals, prioritizing reuse-first improvements and measurable SLO outcomes.

Skills

Programming

AI for SRE

Cloud infrastructure

Observability

Linux/Windows

CI/CD

Education

Software engineering certification

Job description

JPMorgan Chase is seeking a Site Reliability Engineer II to help ensure service reliability within the Commercial and Investment Banking and Payment Technology Team. You will work on small to medium projects independently and collaborate with cross functional teams to improve knowledge of JPMorgan Chase's technology and business needs.

The role emphasizes applying enterprise-authorized AI for incident triage, post-incident analysis, and monitoring, while maintaining security and data