Senior SRE & DevOps Engineer: Datadog Reliability Lead

Ciandt; United States; Remote; USD 120,000 - 190,000; Full time

Benefits offered by this job

Health and dental insurance

Meal and food allowance

Childcare assistance

Extended paternity leave

Wellbeing programs

Life insurance

Wellbeing platform access

Employee learning platforms

Discount programs

Gym partnership

Job summary

CI&T is seeking a Senior DevOps Engineer to own our Datadog monitoring and alerting, ensuring visibility and rapid notification of issues. You’ll work with client’s InfoSec to align configurations and mitigate risks.

You will tune thresholds, define SLIs/SLOs, and collaborate with engineering to improve reliability, cost efficiency, and CI/CD processes, while driving incident reviews to closure.

Qualifications

• 5+ years in DevOps, site reliability, platform engineering, or infrastructure operations.
• Hands-on Datadog expertise covering dashboards, monitors, log management, APM, and alert tuning.
• Experience running services in AWS, GCP, or Azure with networking, containers, and Linux knowledge.
• Infrastructure as code experience with Terraform, CloudFormation, or Pulumi and CI/CD tools (GitHub Actions).
• Security-focused: translate InfoSec findings into configuration changes (TLS, security headers, DNS).
• On-call, incident response, and post-incident review experience.
• Clear written and verbal communication to explain reliability trade-offs to non-technical stakeholders.

Responsibilities

• Own the day-to-day operation of the Datadog platform: dashboards, monitors, log pipelines, APM, and RUM.
• Triage, reproduce, and drive failures to resolution with the owning team; reduce noise in alerts.
• Define and measure service level indicators and objectives for key customer-facing services.
• Collaborate with engineering on monitoring, logging, and tracing setups; implement config changes.
• Write post-incident reviews and track follow-up actions to closure.
• Improve reliability, scalability, and cost efficiency of cloud infra, CI/CD pipelines, and releases.
• Maintain runbooks, escalation paths, and operational documentation.
• Work with InfoSec to close findings: SSL/TLS cleanup, security headers, DNS hygiene, and tracking.

Skills

Datadog expertise

Troubleshooting & root-cause analysis

Cloud provider experience (AWS/GCP/AZ)

Security configuration & InfoSec align

On-call, incident response

Communication with stakeholders

Tools

Datadog

New Relic

Grafana

Splunk

Dynatrace

Terraform

CloudFormation

Pulumi

GitHub Actions

Job description

CI&T is seeking a Senior DevOps Engineer to own our Datadog monitoring and alerting, ensuring visibility and rapid notification of issues. You’ll work with client’s InfoSec to align configurations and mitigate risks.

You will tune thresholds, define SLIs/SLOs, and collaborate with engineering to improve reliability, cost efficiency, and CI/CD processes, while driving incident reviews to closure.