Senior SRE — Automation, Observability & Reliability

NBMBAA; Jersey City (NJ); On-site; USD 153,000 - 192,000; Full time

Benefits offered by this job

Benefits eligible

Annual discretionary plan

Job summary

Bank of America is seeking a Senior Site Reliability Engineer in Jersey City to design, implement, and mature reliability capabilities across platforms. You will automate services, define SLIs/SLOs, and improve observability while driving incident management and production readiness.

The role emphasizes IaC, automation, and engineering-first operational practices to reduce toil and improve service reliability in a complex financial services environment.

Qualifications

• 5+ years in platform, systems, or infrastructure engineering with automation focus.
• Experience transforming traditional operations into SRE-led models with observability and AIOps.
• Operationalizing SRE concepts including SLIs, SLOs, and incident improvements.
• Hands-on design of observability using metrics, logs, traces, and telemetry.
• Automation through IaC and event-driven remediation; scalable reliability improvements.
• Collaborating with multiple teams to set reliability standards and best practices.

Responsibilities

• Design visual dashboards and metrics for production readiness and SRE visibility.
• Develop software or processes to reduce toil and improve reliability.
• Partner with Development and Infra teams on error budgets and SLOs, add instrumentation.
• Identify capacity bottlenecks and improve system reliability with automation.
• Assess monitoring for changes and enhance dashboards and monitoring designs.
• Lead incident triage and root cause analysis; drive data-driven improvements.
• Define SLIs/SLOs and health reporting for on‑prem and cloud platforms.
• Develop IaC modules and CI/CD patterns to enhance consistency and compliance.

Skills

Architecture

Collaboration

Innovative Thinking

Result Orientation

Solution Design

Adaptability

Analytical Thinking

Influence

Stakeholder Management

Technical Strategy Development

Resource Management

Financial and Succession Planning

Tools

Terraform

Ansible

Job description

Bank of America is seeking a Senior Site Reliability Engineer in Jersey City to design, implement, and mature reliability capabilities across platforms. You will automate services, define SLIs/SLOs, and improve observability while driving incident management and production readiness.

The role emphasizes IaC, automation, and engineering-first operational practices to reduce toil and improve service reliability in a complex financial services environment.