Senior Spa Operations Leader

Wynn Resorts, Limited; Las Vegas (NV); On-site; USD 110,000 - 150,000; Full time

Job summary

Wynn Las Vegas is seeking an Assistant Spa Director to oversee daily Spa operations, staff leadership, and guest satisfaction. You will ensure Wynn standards are maintained, manage payroll and expenses, and support the Executive Director in strategic spa initiatives.

The role requires at least 2 years of spa leadership, exceptional communication, and a commitment to high-level guest service. Weekend availability and a professional presentation are essential.

Qualifications

• Minimum 2 years’ leadership experience in spa/wellness
• Excellent verbal and written communication skills
• Strong guest service mindset and problem solving abilities
• Proven ability to manage multiple priorities and staff at all levels

Responsibilities

• Oversees daily Spa operations, ensuring Wynn standards are maintained.
• Leads and develops staff including managers and frontline employees.
• Manages guest satisfaction and addresses issues promptly.
• Plans and monitors payroll, labor, and expenses for the Spa.
• Collaborates with other departments to enhance guest experiences.

Skills

Leadership

Communication

Customer service

Problem solving

Organizational skills

Teamwork

Confidentiality

Time management

Education

High school diploma or equivalent

College degree preferred

Tools

Outlook

Word

Excel

PowerPoint

Job description

Wynn Las Vegas is seeking an Assistant Spa Director to oversee daily Spa operations, staff leadership, and guest satisfaction. You will ensure Wynn standards are maintained, manage payroll and expenses, and support the Executive Director in strategic spa initiatives.

The role requires at least 2 years of spa leadership, exceptional communication, and a commitment to high-level guest service. Weekend availability and a professional presentation are essential.