Senior Solutions Leader, PS & Configuration

Fidelity Information Services, LLC; Jacksonville (FL); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Impact in fintech

Career growth

Learning opportunities

Inclusive environment

Community involvement

Job summary

Fidelity Information Services, LLC (FIS) is seeking a collaborative professional to help shape and drive adoption of enterprise tools and agentic platforms within the Professional Services organization. You will partner with engineering and business leaders to define functional requirements and delivery success metrics.

You will influence lean processes, support solution adoption, and help create seamless client engagement experiences that speed time to revenue while reducing cost.

Qualifications

• Experience building enterprise tools and agentic platforms.
• Strong communication skills, with experience partnering with engineering and business leaders.
• Interest in using technology to solve real-world business problems.

Responsibilities

• Provide leadership in writing and prioritizing functional requirements for tool and agentic development teams.
• Shape the vision for tool and agentic capabilities that support lean process development across Professional Services.
• Partner with teams on solution adoption objectives, including feedback collection, testing and deployment support.

Skills

Enterprise tools

Agentic platforms

Communication skills

Technical problem solving

Tools

JIRA

Job description

Fidelity Information Services, LLC (FIS) is seeking a collaborative professional to help shape and drive adoption of enterprise tools and agentic platforms within the Professional Services organization. You will partner with engineering and business leaders to define functional requirements and delivery success metrics.

You will influence lean processes, support solution adoption, and help create seamless client engagement experiences that speed time to revenue while reducing cost.