Principal, Enterprise Tools & Agentic Platform Leader

FIS INC (OLD FIS); Jacksonville (FL); Hybrid; USD 90,000 - 120,000; Full time

Job summary

FIS in Jacksonville, FL is seeking a dynamic professional to lead the development and adoption of enterprise tools and agentic platforms within the Professional Services organization. You will help shape digital-first client engagement experiences and partner with engineering and business leaders to drive value across projects.

The role emphasizes collaboration, agile practices, and measurable impact on time-to-revenue and operating costs by delivering streamlined processes and user-friendly

Qualifications

• Experience building enterprise tools and agentic platforms.
• Strong interest in using technology to solve real-world business problems.
• Strong communication skills, with experience partnering with engineering and business leaders.

Responsibilities

• Provide leadership in writing and prioritizing functional requirements for tool and agentic development teams.
• Shape the vision for tool and agentic capabilities that support lean process development across Professional Services.
• Partner with teams on solution adoption objectives, including feedback collection, testing and deployment support.

Skills

Tool development

Platform design

Stakeholder collaboration

Tools

JIRA

Job description

FIS in Jacksonville, FL is seeking a dynamic professional to lead the development and adoption of enterprise tools and agentic platforms within the Professional Services organization. You will help shape digital-first client engagement experiences and partner with engineering and business leaders to drive value across projects.

The role emphasizes collaboration, agile practices, and measurable impact on time-to-revenue and operating costs by delivering streamlined processes and user-friendly