Senior Solutions Engineer - Remote, Global Impact

Twilio Inc.

United States

Remote

USD 120,000 - 152,000

Full time

14 days+

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Benefits offered by this job

Equity plan
Health care insurance
401(k) retirement plan
Paid sick time
Paid personal time off
Parental leave

Job summary

Twilio Inc. is seeking a Senior Solutions Engineer for its Digital Sales Communications team. This remote-first role supports customers nationwide with technical pre-sales, presentation excellence, and tailored architecture guidance.

You will translate complex requirements into scalable cloud-based solutions and collaborate across sales and engineering to ensure success. Ideal candidates bring 5+ years in pre-sales or 6+ years in delivery/consulting, strong communication, and cloud platform

Qualifications

  • 5+ years pre-sales or 6+ years in delivery/consulting with technical products.
  • Excellent communicator and presenter capable of earning audience confidence.
  • Engaging storyteller able to explain complex topics to varied audiences.
  • Understand customer communications needs and map to technical solutions.
  • Experience with cloud platforms (AWS, GCP, Azure).
  • Familiarity with telecom, SIP, contact center, or security is a plus.

Responsibilities

  • Sell complex, technical products to customers.
  • Demonstrate solutions and guide customers to the right architecture.
  • Collaborate with cross-functional teams to ensure successful delivery.

Skills

Pre-sales experience
Excellent communicator
Storytelling
Audience adaptation
Sales methodologies
Cloud platforms familiarity
Telecom/SIP experience
Technical background

Education

Bachelor’s/Master’s in Engineering/CS/Math

Job description

Twilio Inc. is seeking a Senior Solutions Engineer for its Digital Sales Communications team. This remote-first role supports customers nationwide with technical pre-sales, presentation excellence, and tailored architecture guidance.

You will translate complex requirements into scalable cloud-based solutions and collaborate across sales and engineering to ensure success. Ideal candidates bring 5+ years in pre-sales or 6+ years in delivery/consulting, strong communication, and cloud platform

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