Remote Senior Network Engineer, Cloud & Security Focus

Twilio Inc.; United States; Remote; USD 42,000 - 73,000; Full time

Benefits offered by this job

Health insurance

Generous time off

Parental leave

Wellness leave

Retirement savings program

Job summary

Twilio is seeking a Senior Network Engineer to build, operate, and secure the global corporate network, including VPN/ZTNA and cloud connectivity. You will monitor performance, troubleshoot incidents, and collaborate across security and engineering teams to maintain a scalable, compliant network infrastructure.

The role requires extensive hands-on experience, strong communication, and a remote-first mindset, with travel and regional coordination as needed.

Qualifications

• 7+ years of experience building campus and/or data center network infrastructure, AWS cloud services and networking.
• 5+ years of experience with Cisco LAN/WAN/Wifi and Palo Alto Networks firewalls.
• 3+ years experience with AWS cloud services and networking.
• Advanced knowledge of IEEE 802 standards and core IETF networking protocols including 802.11 suite, TCP/IP, DNS, DHCP, routing and switching protocols
• Hands on knowledge of network monitoring
• Knowledge of network security to implement security policy for compliance
• Proficient skill in Windows, Mac, Linux client networking
• Experience in troubleshooting network problems at different OSI model layer
• University degree in computer science or equivalent experience
• Excellent written and verbal communication skills

Responsibilities

• Build, operate and support the global Twilio IT network infrastructure.
• Keep track of network assets, including network hardware and software.
• Monitor the network performance, availability, utilization, throughput and latency, providing measurable metrics to the IT leadership team.
• Work closely with stakeholder teams to determine current and future network needs.
• Prioritize projects and work based on business priorities using the Scale Agile Framework (SAFe).
• Develop methods and tools to be used to test and implement new LAN/WAN systems.
• Analyze the current network structure and collaborate on how to make the network more efficient, scalable and sustainable.
• Formulate strategies to maintain and upgrade network systems efficiently.
• Respond to incidents, engage in network troubleshooting activities to determine root cause and resolve network issues.
• Create and maintain documentation for network design, IT network standards and process.

Skills

Network engineering

AWS networking

LAN/WAN/Wifi

Network monitoring

Security policy

Windows/macOS/Linux

OSI layer troubleshooting

Education

University degree in CS

Tools

Cisco LAN/WAN/Wifi

Palo Alto Firewalls

Zscaler

Terraform

Job description

Twilio is seeking a Senior Network Engineer to build, operate, and secure the global corporate network, including VPN/ZTNA and cloud connectivity. You will monitor performance, troubleshoot incidents, and collaborate across security and engineering teams to maintain a scalable, compliant network infrastructure.

The role requires extensive hands-on experience, strong communication, and a remote-first mindset, with travel and regional coordination as needed.