Senior Solutions Engineer - Programmatic Audio Platforms

iHeartMedia; New York (NY); Remote; USD 112,000 - 140,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Life insurance (company provided)

Paid vacation and sick time

Paid company holidays

401K plan

Employee Assistance Program (EAP)

Volunteer spirit day

Job summary

iHeartMedia is seeking a Senior Solutions Engineer for AudioGraph, its programmatic broadcast radio platform. You will lead technical pre‑sale conversations, create repeatable implementation playbooks, and establish the operational backbone for a seamless client experience from first pitch through post‑campaign wrap.

You will help shorten deal cycles, drive revenue, and partner with sales to deliver best‑in‑class outcomes across agencies and campaigns.

Qualifications

• 5–8 years of experience in solutions engineering, technical account management, or advanced ad operations within programmatic advertising.
• Deep understanding of the programmatic supply chain: bid mechanics, deal structures (PMP/PG/preferred deals), header bidding, and SSP‑DSP integration patterns.
• Direct experience with major DSPs (Amazon, TTD, DV360, Viant, Basis, or equivalent) from a technical integration or partner perspective.
• Hands‑on proficiency with ad serving platforms (Triton, GAM, FreeWheel, or equivalent), including deal setup, inventory packaging, and log‑level troubleshooting.
• Strong grasp of audience data architecture: identity graphs, data onboarding, clean rooms, and how audience segments flow through the programmatic pipe.
• Experience with measurement and attribution methodologies (pixel‑based, exposure file, foot traffic, brand lift) and at least one vendor in the space.
• Demonstrated ability to operate independently in ambiguous environments and drive cross‑functional projects without direct authority.
• Excellent communication—comfortable presenting to agency leadership and equally comfortable debugging a bid stream with an engineer.

Responsibilities

• Lead technical pre‑sale engagements with agency holding companies and mid‑market agencies, translating AudioGraph capabilities into solutions that align with their buying workflows, planning tools, and KPIs.
• Build reusable pitch assets—technical one‑pagers, demo environments, objection‑handling frameworks, ROI calculators—that equip sellers to move deals forward without waiting for SE availability.
• Reduce time‑to‑proposal by owning a standardized deal configuration process: audience strategy, market selection, measurement approach, and pricing structure templated and ready to customize.
• Participate directly in high‑value pitch meetings and RFP responses; own the technical narrative that differentiates AudioGraph from competing audio solutions.
• Train and enable the seller base through recurring technical workshops, deal clinics, and 1:1 coaching on how to position AudioGraph’s capabilities.
• Design and own the end‑to‑end client lifecycle playbook.
• Ensure seamless handoffs between sales, ad ops, and client services at every stage transition—no client should ever feel like they’re starting over with a new team.
• Architect campaign configurations for complex deals including audience layering, frequency management, creative specifications, and cross‑platform measurement design.
• Inform the product roadmap by synthesizing field‑level technical feedback into prioritized requirements; participate in sprint reviews and beta testing for new capabilities.

Skills

Solutions engineering

Technical presales

Ad tech experience

DSP integration

Cross-functional teamwork

Tools

Triton

GAM

FreeWheel

Header bidding

Job description

iHeartMedia is seeking a Senior Solutions Engineer for AudioGraph, its programmatic broadcast radio platform. You will lead technical pre‑sale conversations, create repeatable implementation playbooks, and establish the operational backbone for a seamless client experience from first pitch through post‑campaign wrap.

You will help shorten deal cycles, drive revenue, and partner with sales to deliver best‑in‑class outcomes across agencies and campaigns.