Senior Solutions Engineer & Pre-Sales Architect (Hybrid)

Hygraph; Austin, Northern (TX, KY); Hybrid; USD 120.000 - 160.000; Vollzeit

Zusammenfassung

Hygraph is seeking a Senior Solutions Engineer in the US market. You will serve as the trusted technical partner for engineering and content leaders, shaping solutions through discovery, tailoring architectures, and delivering proofs of value in both pre-sales and post-sales contexts.

You will collaborate with Account Executives, CSMs, Product, and Forward Deployed Engineers to ensure outcomes align with sales commitments and customer success.

Qualifikationen

• 5+ years in a technical, customer-facing role with at least 3 years in B2B pre-sales for an API-first or developer-focused SaaS product.
• Strong knowledge of GraphQL and modern web architectures (React, Next.js, Svelte) and headless approaches.
• Consultative approach: ask questions, frame conversations around business outcomes, articulate value of a solution.
• Experience scoping and running proofs of concept or pilots with defined, measurable success criteria.
• Ability to explain complex technical concepts clearly to executive, technical, and editorial audiences.
• Solid grasp of content strategy and content operations to guide customers' content schema decisions.
• Business acumen to assess pain points and align solutions with requirements and strategic goals.
• Comfort working cross-functionally with Sales, CS, Product, and Engineering.
• Proven ability to work remotely across distributed teams and travel occasionally.
• Strong written and spoken English.

Aufgaben

• Lead technical discovery to uncover business goals, current architecture, and success criteria.
• Design and present solution architectures tailored to each prospect's stack and constraints.
• Build and deliver demos and web prototypes using modern frameworks.
• Run Proof of Outcomes engagements with clear success criteria.
• Lead technical workshops for executives, architects, developers, and content teams.
• Own the technical win in late-stage deals, addressing security, scalability, integration, and migration questions.
• Collaborate with Account Executives on account strategy and deal planning.
• Provide field insights to Product and Engineering about customer needs.

Kenntnisse

GraphQL

Modern web architectures

React/Next.js/Svelte

Pre-sales / solutions engineering

Executive communication

Proof of concept / pilots

Content modeling & operations

Business outcomes framing

Remote collaboration

English proficiency

Jobbeschreibung

Hygraph is seeking a Senior Solutions Engineer in the US market. You will serve as the trusted technical partner for engineering and content leaders, shaping solutions through discovery, tailoring architectures, and delivering proofs of value in both pre-sales and post-sales contexts.

You will collaborate with Account Executives, CSMs, Product, and Forward Deployed Engineers to ensure outcomes align with sales commitments and customer success.