Senior Solutions Engineer - Enterprise Integrations

Luminance Technologies Ltd; New York (NY); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

£2000 Learning budget

Job summary

A leading AI technology company in New York is seeking a Senior Customer Solutions Engineer to enhance customer integration experiences. You will collaborate with technical teams, support sales initiatives, and develop solutions for seamless workflows across platforms. The ideal candidate has strong technical skills, experience in SaaS development, and a customer-focused mindset. This role offers a generous learning budget for professional growth.

Qualifications

• At least 3-years at a SaaS vendor, preferably in the AI and/or Cybersecurity space.
• Strong technical skills with experience in software development and system integration.
• Prior experience in a customer-facing technical team.

Responsibilities

• Collaborate with Account Executives, Product Specialists, and Customer Success Managers.
• Support the sales team in converting prospects into customers.
• Get hands-on and build integrations for the customer base.

Skills

Customer-focused skills

Solution mindset

Software development

System integration

JavaScript

NodeJS

Python

Excellent interpersonal skills

Problem-solving attitude

Time management

Education

Bachelor’s or Master’s Degree in Computer Science or related field

Tools

APIs

SDKs

Cloud Architecture

Job description

A leading AI technology company in New York is seeking a Senior Customer Solutions Engineer to enhance customer integration experiences. You will collaborate with technical teams, support sales initiatives, and develop solutions for seamless workflows across platforms. The ideal candidate has strong technical skills, experience in SaaS development, and a customer-focused mindset. This role offers a generous learning budget for professional growth.