Senior Solutions Engineer: Cloud & SaaS Innovator

Talkdesk; United States; On-site; USD 71,000 - 108,000; Full time

Benefits offered by this job

Health Insurance (Medical, Dental, Vision)

401(k) plan

Uncapped paid time off

14 paid holidays annually

Job summary

A leading cloud contact center company is seeking a Senior Solutions Engineer to support the sales cycle by engaging customers and demonstrating technical solutions. The ideal candidate will have a strong technical background with experience in SaaS and telecommunications, along with excellent presentation and problem-solving skills. This role involves collaborating with sales teams and mentoring others. A competitive salary and comprehensive benefits package are offered.

Qualifications

• 4+ years as a Solutions Engineer in SaaS or Telecommunications.
• Ability to deliver presentations effectively.
• Outstanding problem-solving skills required.

Responsibilities

• Conduct research for meetings with prospects.
• Engage customers to understand their needs.
• Lead customer presentations demonstrating capabilities.

Skills

Presentation skills

Problem-solving

Technical communication

Knowledge of CRM Software

Knowledge of UCaaS and CCaaS

Education

B.S. Computer Science or equivalent

Tools

Salesforce

Web / scripting technologies

Job description

A leading cloud contact center company is seeking a Senior Solutions Engineer to support the sales cycle by engaging customers and demonstrating technical solutions. The ideal candidate will have a strong technical background with experience in SaaS and telecommunications, along with excellent presentation and problem-solving skills. This role involves collaborating with sales teams and mentoring others. A competitive salary and comprehensive benefits package are offered.