Senior Solutions Engineer — Client Implementations Lead

Cordial Health; United States; Remote; USD 120,000 - 140,000; Full time

Benefits offered by this job

Equity + Bonus

Medical/Dental/Vision/Life Insurance

401k match

Flexible time off

Childcare support

Job summary

Cordial is seeking a Solutions Engineer to guide clients through successful Cordial platform implementations, API integrations, and complex use cases. You will act as a trusted SME, helping clients apply new features to achieve business goals and sharing best practices.

You will implement Cordial’s RESTful API and JavaScript Snippet, design robust data structures, and collaborate with cross-functional teams to ensure repeatable success and high client satisfaction.

Qualifications

• BS in Computer Science or closely related field.
• Minimum 4 years in professional services with successful implementations.
• Strong understanding of Cordial’s RESTful API and web technologies.

Responsibilities

• Consult with clients as SME of Cordial platform and advise on feature usage.
• Assist clients in implementing Cordial’s RESTful API and JavaScript Snippet.
• Design data structures for downstream flow and Cordial object model integration.
• Manage client expectations and timelines with project managers.
• Collaborate with Product, Engineering, Support and Sales to improve client adoption.
• Document all project work for a reusable framework.

Skills

RESTful APIs

JSON

HTML/CSS/JavaScript

PHP

Browser Developer Tools

SQL/NoSQL

Education

BS in Computer Science or related field

Job description

Cordial is seeking a Solutions Engineer to guide clients through successful Cordial platform implementations, API integrations, and complex use cases. You will act as a trusted SME, helping clients apply new features to achieve business goals and sharing best practices.

You will implement Cordial’s RESTful API and JavaScript Snippet, design robust data structures, and collaborate with cross-functional teams to ensure repeatable success and high client satisfaction.