Senior Solution Architect — Pre-Sales & API Integrations

Akoya; New York (NY); On-site; USD 150,000 - 210,000; Full time

Job summary

Akoya is seeking a Solution Architect in New York, NY to serve as the technical bridge between our network and customers building on it. You will engage from pre-sales through implementation, go-live, and ongoing support, working hands-on with customer engineering teams on authentication, API integration, and tooling.

You will document, prototype, and guide deployment, ensuring robust architectures and trusted customer relationships.

Qualifications

• Bachelor's degree in CS, Engineering, or equivalent hands-on professional experience.
• 10+ years of experience in a client-facing role.
• A minimum of 4–6 years of hands-on technical and design experience.
• Proficiency in Go, with working exposure to JavaScript (Node.js), Python, or Java, comfortable writing and debugging real integration code, and code reviews.
• Deep, hands-on knowledge of RESTful JSON APIs, including designing, testing, and troubleshooting them (Postman, curl, etc.).
• Hands-on experience implementing and troubleshooting Delegated Authorization frameworks (OAuth 2.0, OIDC, SAML), including direct experience configuring SSO
• Strong understanding of how the internet works under the hood: DNS, proxies, firewalls, load balancers, CDNs, and TLS/certificates
• Exceptional communication and able to flex between whiteboard-level technical detail and executive-level framing
• Strong troubleshooting instincts and a bias toward hands-on diagnosis over escalation
• Comfortable being client-facing, including raising concerns when a customer's proposed direction won't work
• Flexibility to travel occasionally

Responsibilities

• Serve as the primary technical resource for prospective and new Akoya customers throughout the sales cycle.
• Deliver technical product demonstrations and proofs-of-concept tailored to a customer's use case and existing stack.
• Gather, document, and assess integration requirements and technical specifications directly with customer engineering teams.
• Build sample code, Postman collections, or lightweight integration prototypes to validate feasibility and de-risk deals before contract signature.
• Be assertive in recommending the right solution architecture for a customer's needs and willing to raise the flag when a customer's proposed approach won't work.
• Own the technical onboarding of new customers from contract signature through go-live.
• Configure and troubleshoot delegated authorization flows (OAuth 2.0, OIDC, SAML) and SSO integrations hands-on with customer teams.
• Debug REST/JSON API integration issues using tools such as Postman, curl, browser dev tools, and network/packet traces.
• Write and maintain integration guides, runbooks, and technical documentation for customers and internal teams.
• Run joint testing and troubleshooting sessions with customer technical teams through go-live.
• Handle escalated technical support issues, performing hands-on root-cause analysis across API, network, and authentication layers.
• Serve as the customer's technical advocate internally, relaying feedback and requirements to Product and Engineering.
• Partner with Product Development to improve deployment ease, documentation, and self-serve tooling based on field experience.
• Build and refine internal tools, scripts, and sample integrations that speed up future customer onboarding.
• Build trusted technical relationships with customer engineering leads, architects, and decision-makers.
• Present technical concepts clearly to audiences ranging from individual developers to executive stakeholders.
• Travel occasionally to customer sites, conferences, or partner meetings as needed.

Skills

Go

REST APIs

OAuth 2.0

SSO / SAML

Customer-facing

Education

Bachelor's degree in CS/Engineering

Tools

Postman

curl

Job description

Akoya is seeking a Solution Architect in New York, NY to serve as the technical bridge between our network and customers building on it. You will engage from pre-sales through implementation, go-live, and ongoing support, working hands-on with customer engineering teams on authentication, API integration, and tooling.

You will document, prototype, and guide deployment, ensuring robust architectures and trusted customer relationships.