Senior Solution Architect, Healthcare Experience

Innovaccer Analytics; United States; Remote; USD 150,000 - 210,000; Full time

Benefits offered by this job

20 days PTO

Best-in-Class parental leave

Monetary incentives

Comprehensive insurance coverage

Job summary

Innovaccer is seeking a Senior Solution Specialist to drive pre-sales strategy, solution design, and deal execution across our Experience product portfolio. You will lead compelling solution narratives, ROI models, and executive-ready presentations while running demos and guiding how Innovaccer positions its Experience capabilities.

The role focuses on Access & Outreach, including scheduling, insurance verification, and omnichannel engagement, and requires collaboration with Product, Sales,

Qualifications

• 8–12+ years of experience across healthcare access operations, patient engagement, digital front‑door transformation, consulting, or solution engineering.
• Deep expertise in Access Center workflow areas: scheduling, registration, insurance verification, call center operations, omnichannel engagement, referrals, and digital experience.
• Experience with Call Center technology stack and Call Center transformation.

Responsibilities

• Lead deal strategy and solution engineering: discovery, architectures, mock flows, and ROI analyses.
• Create executive-ready materials and demos to visualize value and drive momentum in deals.
• Partner with Sales to shape proposals, pricing, and contracting frameworks.

Skills

Healthcare access ops

Patient engagement

Access Center workflows

Omnichannel engagement

Executive storytelling

ROI modeling

Solution demos

Pre-sales strategy

Education

Bachelor's degree

MBA preferred

Tools

Call Center tech stack

Demo tooling

Job description

Innovaccer is seeking a Senior Solution Specialist to drive pre-sales strategy, solution design, and deal execution across our Experience product portfolio. You will lead compelling solution narratives, ROI models, and executive-ready presentations while running demos and guiding how Innovaccer positions its Experience capabilities.

The role focuses on Access & Outreach, including scheduling, insurance verification, and omnichannel engagement, and requires collaboration with Product, Sales,