Senior Solar Programs & Compliance Manager

Energy Solutions; Portland (OR); Remote; USD 92,000 - 125,000; Full time

Benefits offered by this job

Generous retirement package

Medical, dental and vision insurance

Pre-tax contribution plans

Employee Stock Ownership Plan (ESOP)

Job summary

Energy Solutions seeks a Solar Programs, Senior Project Manager - Consumer Protection (Compliance) to lead disciplinary processes and program compliance for DERs. You will draft and edit correspondence, identify process improvements, and guide teams to ensure adherence to program requirements while supporting client relationships across a remote setup.

You will analyze consumer protection trends, coordinate cross-department discussions, and mentor staff in professional writing, with a strong

Qualifications

• Bachelor's degree required.
• 8+ years of experience in compliance, consumer protection, regulatory auditing or quality control.
• Strong written communication and editing skills with professional-writing training ability.
• Attention to detail and excellent client-facing communication.
• Analytical problem-solving with risk management capabilities.
• Proficiency with Microsoft Office (Office365, SharePoint, OneNote).
• Experience training staff and enforcing internal processes.

Responsibilities

• Investigating alleged violations and recommending actions based on program requirements.
• Drafting letters and disciplinary-related correspondence with consistency to SOPs.
• Editing communications to meet client expectations and internal standards.
• Ensuring the Consumer Protection team follows processes for disciplinary actions and process improvements.
• Identifying trends in consumer complaints and program violations; proposing proactive measures.
• Maintaining client relationships and acting as a trusted partner.
• Organizing meetings with clients and program participants; leading collaboration sessions.
• Tracking deliverables, milestones, and progress; reporting KPIs.

Skills

Written communication

Train staff

Analytical thinking

Risk management

Client interaction

Education

Bachelor's degree

Tools

Salesforce

Microsoft Office Suite

Job description

Energy Solutions seeks a Solar Programs, Senior Project Manager - Consumer Protection (Compliance) to lead disciplinary processes and program compliance for DERs. You will draft and edit correspondence, identify process improvements, and guide teams to ensure adherence to program requirements while supporting client relationships across a remote setup.

You will analyze consumer protection trends, coordinate cross-department discussions, and mentor staff in professional writing, with a strong