Senior Solar Field Performance Technician

Sunrun; Virginia (MN); On-site; USD 43,000 - 56,000; Full time

Job summary

Sunrun is seeking a Field Performance Technician 3 to perform advanced troubleshooting and complex service diagnosis across residential solar and storage systems. The role includes training and developing other team members, with a requirement for an electrical Journeyman license or equivalent per state regulations.

The position emphasizes safety, customer service, and hands-on field work, often coordinating with foremen and branch leadership to manage service schedules and labor resources.

Qualifications

• 3+ years of field construction experience with at least 1 year as a service technician in the solar industry.
• High School diploma is required.
• PV design or PV electrical experience is preferred.
• Journeyman license/electrician certification per state requirements.

Responsibilities

• Organize, lead, and maintain the warranty and service schedule.
• Work with the Electrical Foreman, Construction Supervisor and the Branch Manager to allocate labor resources to service and warranty projects as needed
• Assist with training and development for Field Service Technicians and Field Communications Technicians.
• Lead regular meetings to align and train the local field service team on best practices
• Support the on-boarding and training of new members of the field performance team
• Regularly exceed defined goals for field performance KPIs including but not limited to turnaround time, experience rating and average dispatches completed
• Assist with other tasks including inspections and site audits when assigned
• Must possess a valid Journeyman License/Electrician Certification or equivalent per local and state requirements, e.g. wireman license

Skills

NEC knowledge

Customer service

Communication skills

Time management

Team player

Problem solving

Solar electrical knowledge

Safety awareness

Education

High School diploma

PV design or PV electrical experience preferred

Job description

Sunrun is seeking a Field Performance Technician 3 to perform advanced troubleshooting and complex service diagnosis across residential solar and storage systems. The role includes training and developing other team members, with a requirement for an electrical Journeyman license or equivalent per state regulations.

The position emphasizes safety, customer service, and hands-on field work, often coordinating with foremen and branch leadership to manage service schedules and labor resources.