Senior Software Engineer – Production Reliability

Quest Oracle Community; Chicago, Northern (IL, KY); Hybrid; USD 89,000 - 151,000; Full time

Job summary

Northern Trust is seeking a seasoned application development and production support professional to join our Wealth Management technology group in the United States. You will partner with application development teams to implement solutions via agile practices and manage production issues to ensure service stability.

The ideal candidate has 5-6+ years of experience in development and support, hands-on with modern cloud tech, and strong communication to coordinate with global teams.

Qualifications

• 5-6+ years of application development /Support experience using modern technical frameworks and architecture, including experience collaborating with external technology teams.
• Support experience with multi-channel applications (web, mobile, API, etc.).
• Good to have past experience under DevOps or SRE role.
• Understanding of the Secure Software Development Lifecycle (SSDLC) and/or other methodologies
• Experience working on projects in an Agile/XP environment.
• Experience using Java, J2EE, cloud platforms, RESTful interfaces, and related tools (Git, Gradle, Maven, NPM, Spring).

Responsibilities

• Lead production stability effort by preventing production issue and improve production stability.
• Track /Manage Incidents /Change /Problems for assigned applications.
• Provide regular and high-quality updates to all the stakeholders on the progress of the incidents, including SLA risks/breaches.
• Identify measures to improve applications stability and availability to improve support service delivery.
• Develop to become a Subject Matter Expert for assigned application domain.
• Troubleshoot production issues through monitoring and log analysis.
• Attend regular meeting with Project/Development teams to discuss production issues for prioritization, fixes and release.
• Engage Help direct systems projects, including project planning, management status reporting, systems specifications and implementation
• Help ensure compliance with all audit requirements including change control procedures and data security
• Manage and coordinate with onsite and offshore Managed Services provider and offshore NT partners to Support applications and drive continuous improvement efforts.
• Coordinate with various teams, including offshore staff, and raise support ticket for all issues, analyze root cause and assist in efficient resolution of production issues.
• Responsible to attend on-call, after office hours including weekend to support High and Critical production issues.
• Ability to work with vendors and support staff on support tickets and follow up regularly till resolution is found.

Skills

Application development

Production support

DevOps

SRE

Agile/XP

Cloud platforms

RESTful interfaces

Java/J2EE

PL/SQL

Education

Tools

Java

J2EE

Pivotal Cloud Foundry

Azure

RESTful APIs

Git

Gradle

Maven

NPM

Spring Boot

React.js

Node.js

Oracle PL/SQL

Data Bricks

Neo4j

.NET

Job description

Northern Trust is seeking a seasoned application development and production support professional to join our Wealth Management technology group in the United States. You will partner with application development teams to implement solutions via agile practices and manage production issues to ensure service stability.

The ideal candidate has 5-6+ years of experience in development and support, hands-on with modern cloud tech, and strong communication to coordinate with global teams.