Senior Software Dev & Production Support Engineer

9025 CVS Shared Services Resources LLC; Indiana (PA); Hybrid; USD 65,000 - 130,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health is seeking a Senior Analyst - Software Development Engineering to join the Application Production Support team. You will investigate production incidents, perform root cause analysis, and implement fixes for enterprise applications built on Java, Angular, APIs, and cloud platforms.

Collaborate with engineers, product owners, QA, and stakeholders to improve stability and performance. The role emphasizes hands-on development, problem solving, and continuous improvement within a

Qualifications

• 5-8 years of experience in software development, application support, or production support environments.
• Strong hands-on experience with Java, Spring Boot, REST APIs, and microservices-based applications.
• Experience developing and supporting front-end applications using Angular, TypeScript, HTML, and CSS.
• Experience troubleshooting and supporting enterprise applications in cloud environments such as Azure, GCP, or AWS.
• Strong understanding of SQL and database technologies (Oracle, SQL Server, PostgreSQL, or similar).
• Experience analyzing application logs, monitoring dashboards, and system alerts to diagnose production issues.
• Familiarity with CI/CD pipelines, source control systems, and DevOps practices.
• Understanding of distributed systems, API integrations, and application performance troubleshooting.
• Experience working with incident management, problem management, and change management processes.
• Strong analytical, communication, and problem-solving skills.
• Ability to work effectively in a collaborative, fast-paced, and customer-focused environment.

Responsibilities

• Investigate and resolve production incidents and perform root-cause analysis.
• Provide production support and implement code fixes for enterprise applications.
• Collaborate with Lead Engineers, SDEs, Product Owners, QA, and stakeholders.
• Ensure reliability and performance of Java, Angular, APIs, and cloud-based systems.
• Contribute to system enhancements and continuous improvement initiatives.

Skills

Java

Spring Boot

REST APIs

Microservices

Angular

TypeScript

HTML

CSS

Cloud platforms

SQL

DevOps

CI/CD

Incident management

Agile

Analytics

Education

Bachelor’s degree in computer science, IT, engineering, or related field

Tools

Splunk

Dynatrace

AppDynamics

Grafana

Docker

Kubernetes

Job description

CVS Health is seeking a Senior Analyst - Software Development Engineering to join the Application Production Support team. You will investigate production incidents, perform root cause analysis, and implement fixes for enterprise applications built on Java, Angular, APIs, and cloud platforms.

Collaborate with engineers, product owners, QA, and stakeholders to improve stability and performance. The role emphasizes hands-on development, problem solving, and continuous improvement within a