Senior SOC Manager - 24/7 Security Operations Leader

aspenviewtech; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

aspenviewtech is seeking a hands-on SOC Operations Lead to run a 24/7 security operations center for a regulated financial services environment. You will oversee analysts, engineers, and threat hunters across two offices and three shifts, handling staffing, investigations, escalation, and procedural updates.

You will manage staffing for two sites, ensure high-quality investigations, and coordinate major responses with senior security leadership.

Qualifications

• 6+ years of production SOC operations experience with 24/7 shifts
• Direct people-management experience including hiring and performance management
• Ability to assess the quality of investigations in a SIEM and case-management environment
• Fluent English at approximately B2+/C1 level for regular communication with US security leadership
• Permanent authorization to work in the country of residence and on-site availability in Bogotá or Buenos Aires during US Eastern hours

Responsibilities

• Maintain round-the-clock shift coverage across two offices
• Hire, onboard, coach, and retain staff and support progression across Tier 1 to Tier 3
• Monitor response times, escalation quality, and case records; review investigations for evidence and reasoning
• Prepare daily operational summaries and weekly performance reporting
• Serve as escalation point for high-priority incidents and coordinate responses with senior analysts and client leadership
• Route changes through the required approval process and enforce security procedures

Skills

Leadership

Staff management

Incident response

SIEM analysis

Documentation

Tools

Elastic

ServiceNow SecOps

Endpoint security

Identity tools

Reporting dashboards

Job description

aspenviewtech is seeking a hands-on SOC Operations Lead to run a 24/7 security operations center for a regulated financial services environment. You will oversee analysts, engineers, and threat hunters across two offices and three shifts, handling staffing, investigations, escalation, and procedural updates.

You will manage staffing for two sites, ensure high-quality investigations, and coordinate major responses with senior security leadership.