Senior SOC Operations Manager — 24/7 Security Leadership

Booz Allen; Arlington (VA); On-site; USD 99,000 - 225,000; Full time

Job summary

Booz Allen is seeking an SOC Operations Manager to lead 24/7 security monitoring, detection, response, and escalation for multiple environments, including on-premises, hybrid, and cloud. You will manage Tier 1–3 analysts, coordinate with cross-functional teams, and drive operational excellence across the SOC.

The role requires strong leadership, extensive SOC experience, and a Top Secret clearance. You will shape staffing plans, incident response, and metrics to sustain high service levels and

Qualifications

• 10+ years of cybersecurity experience in complex environments.
• 5+ years supporting SOCs, IR, or cyber defense operations.
• Experience managing SOC operations including workforce planning, shift management, and analyst supervision.

Responsibilities

• Serve as operational manager for the SOC and oversee staffing, scheduling, analyst performance, incident coordination, and reporting.
• Act as liaison for SOC operations, customer engagement, service delivery issues, and major incident escalations.
• Develop 24/7 staffing plans, shift rotations, and surge capabilities to ensure continuous coverage.
• Oversee Tier 1-3 analysts, manage incident handling, ensure SLAs and metrics, and drive improvements.
• Coordinate with threat intel, threat hunting, engineering, vulnerability management, and IR teams for effective detection and remediation of threats.

Skills

Cybersecurity

SOC Operations

Incident Response

SIEM Tools

Threat Detection

NIST Frameworks

Leadership/Coordination

Education

Bachelor's degree

Tools

ServiceNow

Jira

Job description

Booz Allen is seeking an SOC Operations Manager to lead 24/7 security monitoring, detection, response, and escalation for multiple environments, including on-premises, hybrid, and cloud. You will manage Tier 1–3 analysts, coordinate with cross-functional teams, and drive operational excellence across the SOC.

The role requires strong leadership, extensive SOC experience, and a Top Secret clearance. You will shape staffing plans, incident response, and metrics to sustain high service levels and