Senior Slot Floor Supervisor

Lakeside Hotel Casino; Osceola (IA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Paid rest and meal breaks

PTO

Paid Holidays

Medical, Dental, Vision benefits

401(k) with company match

Life Insurance

Job summary

Lakeside Hotel Casino in Osceola, Iowa is seeking a motivated Slot Department Supervisor to oversee slot operations on the casino floor during assigned shifts.

This leadership role focuses on supporting daily operations, supervising team members, ensuring regulatory compliance, and delivering an exceptional guest experience in a fast-paced gaming environment.

The ideal candidate will bring strong leadership, operational knowledge, and a commitment to guest service and team development.

Qualifications

• Ability to lead and motivate a team in a fast-paced environment.
• Strong guest service mindset with excellent communication skills.
• Proven supervisory or leadership experience on a gaming floor.

Responsibilities

• Oversee slot operations during assigned shifts and ensure smooth day-to-day operations.
• Provide excellent guest service while assisting with jackpots and minor machine repairs.
• Supervise, coach, train, and support Slot team members including Supervisors and Attendants.
• Ensure compliance with Iowa Racing and Gaming Commission regulations, Internal Controls, and company policies.

Skills

Leadership

Guest service

Team supervision

Communication

Basic computer skills

Education

High School Diploma or GED

Job description

Lakeside Hotel Casino in Osceola, Iowa is seeking a motivated Slot Department Supervisor to oversee slot operations on the casino floor during assigned shifts.

This leadership role focuses on supporting daily operations, supervising team members, ensuring regulatory compliance, and delivering an exceptional guest experience in a fast-paced gaming environment.

The ideal candidate will bring strong leadership, operational knowledge, and a commitment to guest service and team development.