Senior Site Reliability Engineer - Lead, Automate & Scale

SECU; North Carolina; On-site; USD 120,000 - 180,000; Full time

Job summary

SECU is seeking a Senior Site Reliability Engineer to mentor junior SREs and elevate reliability and efficiency across multiple applications. The role focuses on observability, incident response, and platform optimization within a distributed environment.

The engineer will automate infrastructure tasks, drive CI/CD practices, and ensure security and DR readiness while collaborating with development teams on capacity planning and best practices.

Qualifications

• Strong working knowledge of Windows and Linux distributed environments.
• Proficiency in programming/scripting languages like Python, Go, or Shell.
• Strong knowledge of distributed storage technologies like NFS, HDFS, CephFS, and Amazon S3, as well as dynamic resource management frameworks like Apache Mesos, Kubernetes, or Yarn
• Understanding of system administration, cloud services (e.g., AWS, GCP), and infrastructure automation tools (e.g., Terraform, Ansible).
• Knowledge of networking, security, and database management.
• Proactive approach to triaging and troubleshooting problems, performance bottlenecks, and areas for improvement in a distributed environment.
• Must have professional experience with support and troubleshooting of VPNs, firewalls, networking, cloud infrastructure concepts, SSL, and mTLS.
• Strong knowledge and experience in troubleshooting platforms, applications, or infrastructure with high availability, disaster recovery, load balancing, and clustering concepts.
• Professional experience working within ITSM framework processes (Change and Incident).
• Experience with maintaining support documentation for platforms and/or supported applications.
• Must be passionate about contributing to an organization focused on continuously improving member experiences.
• Professional experience with Jira, Confluence, Lucid Charts/Visio, and BMC Helix
• 5 years of support, delivery, and/or continuous improvement experience.

Responsibilities

• Maintain, monitor, troubleshoot and optimize systems for reliability and efficient performance on a 24/7 365 days a year model. Partner with development and other teams to improve services through rigorous testing and release procedures. Participate in system design consulting, platform management, and capacity planning. Balance feature development speed and reliability with well-defined service-level objectives. Support of Dev, SIT, UAT, Production and DR for many team-supported applications. Follows ITSM processes for incident response, change management, and problem investigation.
• Automate infrastructure and operations tasks, creating sustainable systems and services through automation and uplifts. Leverage data analytics to identify trends, predict and prevent issues, and promote data-driven decision-making. Continuously reviews processes and procedures for improvement opportunities.
• Ensure systems adhere to relevant security protocols and regulations.
• Ensure certificates are renewed and maintained within expiration windows.
• Prepare disaster recovery plans.
• Provides guidance and coaching to more junior level team members.

Skills

Windows

Linux

Python

Go

Shell

NFS

HDFS

CephFS

Amazon S3

Kubernetes

Apache Mesos

Yarn

AWS

GCP

Terraform

Ansible

Networking

Security

Database management

VPNs

Firewalls

SSL/mTLS

High availability

Disaster recovery

Load balancing

Clustering

ITSM (Change/Incident)

Documentation

Jira

Confluence

Lucidchart

Visio

BMC Helix

5+ years experience

Education

Bachelor's degree

Associate’s degree

5+ years of experience in SRE/IT

Tools

Hyland OnBase

Jira

Confluence

Lucidchart

Visio

BMC Helix

Job description

SECU is seeking a Senior Site Reliability Engineer to mentor junior SREs and elevate reliability and efficiency across multiple applications. The role focuses on observability, incident response, and platform optimization within a distributed environment.

The engineer will automate infrastructure tasks, drive CI/CD practices, and ensure security and DR readiness while collaborating with development teams on capacity planning and best practices.