Senior Site Reliability Engineer - Enterprise Resilience

FedEx Freight; Harrison (AR); On-site; USD 103,880 - 181,790; Full time

Job summary

FedEx Freight is seeking a senior leader to drive solutions that improve availability, scalability, latency, resiliency and efficiency across the enterprise. You will lead end-to-end improvements and build automation to prevent recurrence, while guiding strategic direction for the team.

You will mentor less‑senior staff and collaborate with multiple functions to ensure reliable operations. The role requires some travel and may be domiciled at any continental US FedEx Freight location.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, Information Systems or equivalent experience plus seven (7) years of relevant work experience in information technology or engineering environment.
• Excellent analytical, time management and organizational skills
• Detail-oriented with a focus on quality and accuracy
• Excellent problem-solving skills for complex and difficult challenges
• Excellent written and verbal communication skills
• Ability to work independently and manage complex projects.
• JOB CONDITIONS: Some travel required
• Hours may vary due to operational need

Responsibilities

• Provide leadership and initiative in the solutions to improve availability, scalability, latency, resiliency and efficiency across the enterprise.
• Responsible for improvements to end-to-end availability and performance of mission critical services and build automation to prevent problem recurrence
• Lead the improvements and optimization of service conditions
• Provide strategic direction in team’s planning and execution
• Leverage critical thinking to improve best practices and provide enterprise-level recommendations that ensure reliability and resiliency
• Mentor those in less senior positions
• Comply with all applicable laws/regulations, as well as company policies/procedures
• Perform other duties as assigned

Skills

Analytical skills

Time management

Detail-oriented

Problem solving

Written and verbal communication

Independent work & project management

Observability & monitoring

Mentoring

Education

Bachelor’s degree in Computer Science, Engineering, Information Systems or equivalent experience

Tools

Dynatrace

AppDynamics

Kubernetes

Containers

Cloud platforms

Infrastructure as code

CI/CD pipelines

Automation runbooks

Job description

FedEx Freight is seeking a senior leader to drive solutions that improve availability, scalability, latency, resiliency and efficiency across the enterprise. You will lead end-to-end improvements and build automation to prevent recurrence, while guiding strategic direction for the team.

You will mentor less‑senior staff and collaborate with multiple functions to ensure reliable operations. The role requires some travel and may be domiciled at any continental US FedEx Freight location.