Sr Adv-Site Reliability Eng

FedEx Freight; Harrison (AR); On-site; USD 103,880 - 181,790; Full time

Job summary

FedEx Freight is seeking a senior leader to drive solutions that improve availability, scalability, latency, resiliency and efficiency across the enterprise. You will lead end-to-end improvements and build automation to prevent recurrence, while guiding strategic direction for the team.

You will mentor less‑senior staff and collaborate with multiple functions to ensure reliable operations. The role requires some travel and may be domiciled at any continental US FedEx Freight location.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, Information Systems or equivalent experience plus seven (7) years of relevant work experience in information technology or engineering environment.
• Excellent analytical, time management and organizational skills
• Detail-oriented with a focus on quality and accuracy
• Excellent problem-solving skills for complex and difficult challenges
• Excellent written and verbal communication skills
• Ability to work independently and manage complex projects.
• JOB CONDITIONS: Some travel required
• Hours may vary due to operational need

Responsibilities

• Provide leadership and initiative in the solutions to improve availability, scalability, latency, resiliency and efficiency across the enterprise.
• Responsible for improvements to end-to-end availability and performance of mission critical services and build automation to prevent problem recurrence
• Lead the improvements and optimization of service conditions
• Provide strategic direction in team’s planning and execution
• Leverage critical thinking to improve best practices and provide enterprise-level recommendations that ensure reliability and resiliency
• Mentor those in less senior positions
• Comply with all applicable laws/regulations, as well as company policies/procedures
• Perform other duties as assigned

Skills

Analytical skills

Time management

Detail-oriented

Problem solving

Written and verbal communication

Independent work & project management

Observability & monitoring

Mentoring

Education

Bachelor’s degree in Computer Science, Engineering, Information Systems or equivalent experience

Tools

Dynatrace

AppDynamics

Kubernetes

Containers

Cloud platforms

Infrastructure as code

CI/CD pipelines

Automation runbooks

Job description

This position can be domiciled at any FedEx Freight location within the continental US. You will be required to work at a FedEx Freight location several times per week.

Position Overview

Provide leadership and initiative in the solutions to improve availability, scalability, latency, resiliency and efficiency across the enterprise.

Essential Functions

• Responsible for improvements to end-to-end availability and performance of mission critical services and build automation to prevent problem recurrence
• Lead the improvements and optimization of service conditions
• Provide strategic direction in team’s planning and execution
• Leverage critical thinking to improve best practices and provide enterprise-level recommendations that ensure reliability and resiliency
• Mentor those in less senior positions
• Comply with all applicable laws/regulations, as well as company policies/procedures
• Perform other duties as assigned

Qualifications

• Bachelor’s degree in Computer Science, Engineering, Information Systems or equivalent experience plus seven (7) years of relevant work experience in information technology or engineering environment.
• Excellent analytical, time management and organizational skills
• Detail-oriented with a focus on quality and accuracy
• Excellent problem-solving skills for complex and difficult challenges
• Excellent written and verbal communication skills
• Ability to work independently and manage complex projects.
• JOB CONDITIONS:
• Some travel required
• Hours may vary due to operational need

Preferred Skills/Knowledge

• Observability & Monitoring: Dynatrace, AppDynamics, dashboards, alerting, synthetic monitoring, business transaction monitoring, service-level indicators, and service-level objectives.
• Cloud, Infrastructure & DevOps Automation: Kubernetes, containers, cloud platforms, infrastructure as code, Continuous Integration / Continuous Delivery pipelines, automated runbooks, rollback automation, self-healing workflows, and remediation pipelines.
• Operational Resilience & Recovery Readiness: GameDays, failover validation, disaster recovery readiness, recovery time objectives, recovery point objectives, dependency mapping, and production readiness reviews.
• Vulnerability Remediation Planning: Partner with application, infrastructure, DevOps, and security teams to assess exposure, prioritize remediation for critical applications, plan safe deployment windows, validate rollback plans, and reduce operational risk without creating production instability.

Pay Transparency

The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location(s). If this opportunity includes multiple job levels, the pay information represents the minimum and maximum range for all levels. Actual pay is determined by job-related factors permitted by law and relevant to the position, such as experience, tenure, market level, pay at the location for this job, performance, schedule, and work assignment. Eligible employees offered health, vision, dental, life, AD&D, STD and LTD insurance, employee assistance program, personal/sick paid time, 401(k) retirement savings plan, bonus potential, tuition reimbursement, adoption assistance, 2 weeks paid parental leave, paid bereavement, employee discounts, 6.67-13.34 hours vacation per month based on service time, 8 paid holidays.

Pay Range: $103,880.00 - $181,790.00 per year

Colorado Pay Ranges: Colorado Springs, Grand Junction $103,880 - $181,790; Henderson, Mead $103,880 - $181,790; Gypsum $103,880 - $181,790

Illinois Pay Ranges: Effingham, Kankakee, Lincoln, Quincy, Rockford, Aurora $103,880 - $181,790; Bolingbrook, Chicago Heights, Des Plaines, Elmhurst, Forest View, Joliet, Schaumburg, Summit-Argo, Zion $103,880 - $181,790

New York Pay Ranges: Plattsburgh, Buffalo, Watertown, North Chili, East Syracuse, Nichols $103,880 - $181,790; Bethpage, Montgomery, West Babylon $103,880 - $181,790

New Jersey Job Postings: $103,880.00 - $142,835.00 per year

This compensation range is a reasonable estimate of the current starting pay range in NJ. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay is determined by experience relative to the job, market level, specific location and other job-related factors permitted by law. Regular full & part-time employees (who complete 91 days of employment and work a minimum average of 12 hours per week) are eligible to enroll in medical, dental, and/or vision coverage, tuition reimbursement. Full/part-time employees who are age 21 are eligible for 401(k) after one month of employment.

EST FedEx Freight, Inc

FedEx Freight is an Equal Opportunity Employer, including disabled and veterans. If you have a disability and you need assistance in order to apply for a position with FedEx Freight, please e-mail at [e-mail]. FedEx Freight will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.