Senior Site Operations Manager

Canon Business Services; Detroit (MI); In loco; USD 80.000 - 110.000; Tempo pieno

Descrizione del lavoro

Canon Business Process Services is seeking a Site Manager III to oversee client-site operations, ensuring timely delivery of contracted services and exceptional customer service. You will manage budgets, forecast needs, and lead a team to meet production targets while coordinating with clients and internal teams.

The role requires strong communication, leadership, and organizational skills, with 4–5 years of supervisory experience and a 4-year degree or equivalent experience.

Competenze

• 4 year college degree or comparable work experience.
• 4 to 5 yrs supervisory exp as a manager in a professional setting.
• Experience managing site revenue and staff numbers as described.
• Communicate effectively with diverse groups and clients.
• Strong organizational and time management skills.

Mansioni

• Manages & oversee all services contracted by client at the assigned site with focus on customer service and quality.
• Evaluates and resolves high priority problems through communication with clients, vendors, and internal professionals.
• Manages budget, resource allocation, and forecasting tools to optimize performance.
• Manages status and productivity reports to ensure targets are met.
• Leads staff recruitment, development, coaching, and corrective actions as needed.
• Ensures production targets onsite are met daily, weekly, and monthly.

Conoscenze

Communication

Time management

Staff leadership

Organizational skills

Customer service

Formazione

4 year college degree

Comparable work experience

Descrizione del lavoro

Canon Business Process Services is seeking a Site Manager III to oversee client-site operations, ensuring timely delivery of contracted services and exceptional customer service. You will manage budgets, forecast needs, and lead a team to meet production targets while coordinating with clients and internal teams.

The role requires strong communication, leadership, and organizational skills, with 4–5 years of supervisory experience and a 4-year degree or equivalent experience.