Senior Site Manager, Swim School Ops & Growth

Big Blue Swim School; Wilmette (IL); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Health benefits

PTO & sick time

Bonuses

401(k)

Training & development

Free swim lessons for family

Job summary

Big Blue Swim School in Wilmette, IL is seeking a General Manager to lead facility operations, staff training, and customer service. You will ensure high standards in lesson quality, safety, and a positive learning environment while driving performance and growth for the site.

Ideal candidates bring 5+ years of management experience, strong communication skills, and a proactive, team‑oriented mindset. Weekend/evening availability is required and the role offers full benefits and growth.

Qualifications

• 5+ years of management experience leading large teams (30+ employees).
• Ability to provide high level service and create a strong sense of community.
• Strong written and verbal communication skills.
• Ability to multi task in a fast paced environment.
• Proactive problem solver with critical thinking.

Responsibilities

• Manage the facility’s training, scheduling, hiring, and performance assessment, ensuring proper staffing.
• Address customer concerns professionally and solve facility issues.
• Create a positive and fun learning environment for students.
• Oversee budgets and implement revenue generating initiatives.
• Ensure safety of patrons and staff at all times.

Skills

Management experience

Customer service

Communication skills

Multi-tasking

Problem solving

Job description

Big Blue Swim School in Wilmette, IL is seeking a General Manager to lead facility operations, staff training, and customer service. You will ensure high standards in lesson quality, safety, and a positive learning environment while driving performance and growth for the site.

Ideal candidates bring 5+ years of management experience, strong communication skills, and a proactive, team‑oriented mindset. Weekend/evening availability is required and the role offers full benefits and growth.