Senior SI Partnerships Architect

Ramp; New York (NY); On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

Flexible PTO

Home-office equipment ordering

Health and wellness stipend

Relocation expense coverage to NYC or

Weekly coffee stipend

Job summary

Ramp is hiring for a senior IC role within the Channel team to scale a long-term System Integrator (SI)-led implementation program. You will enable a broad ecosystem of implementation partners to support Ramp-referred customers, deliver high-quality implementations, and expand Ramp’s customer-success capacity.

You’ll translate pilot learnings into a scalable operating model, technical readiness, commercial foundations, and quality controls to scale responsibly across products, ERP ecosystems,

Qualifications

• Significant senior-level experience scaling an implementation, services, or partner-delivery motion from pilot through repeatable multi-partner execution.
• Experience in a partner-ecosystem-dependent technology business, such as ERP, accounting, finance operations, procurement, or enterprise SaaS or at a systems integrator/consulting firm that implements those platforms.
• Demonstrated ownership of implementation quality and customer outcomes, including scope control, partner certification, delivery QA, and escalation governance.
• Technical fluency to lead credible conversations about integrations, configuration, data migration, ERP workflows, and implementation design.
• Commercial judgment to design partner packages, incentives, capacity commitments, payout structures, and guardrails.
• Ability to build 0-to-1 operating mechanisms and trusted senior relationships across a diverse partner ecosystem.

Responsibilities

• Build and scale the SI operating model, including partner segmentation, certification tiers, service packages, implementation methodology, scope boundaries, escalation paths, quality standards, and performance management.
• Own partner readiness and technical enablement across Ramp configuration, ERP integrations, data migration, testing, cutover, and customer change management.
• Serve as the first-line technical strategist for SI partners: resolve standard implementation questions, orchestrate specialist support for exceptions, and create scalable playbooks.
• Establish the delivery-quality and performance system for the program, including implementation reviews, certification gates, QBRs, and reports on key metrics.
• Design the commercial and capacity model in partnership with Channel and Finance, including fixed fees, milestones, accelerators, and capacity commitments.
• Lead program expansion across products, ERP ecosystems, and geographies; set readiness gates for complex offerings and influence product/operations teams.

Skills

Senior experience

Partner ecosystem

Implementation QA

Technical fluency

Commercial judgment

Stakeholder relationships

Job description

Ramp is hiring for a senior IC role within the Channel team to scale a long-term System Integrator (SI)-led implementation program. You will enable a broad ecosystem of implementation partners to support Ramp-referred customers, deliver high-quality implementations, and expand Ramp’s customer-success capacity.

You’ll translate pilot learnings into a scalable operating model, technical readiness, commercial foundations, and quality controls to scale responsibly across products, ERP ecosystems,