Senior Shop Operations Manager

Ryder System, Inc.; Conestoga (Lancaster County); On-site; USD 68,000 - 83,000; Full time

Benefits offered by this job

Health and welfare benefits

401(k) retirement plan

Job summary

Ryder System, Inc. is seeking an Operations Manager II to lead location operations with up to 350 truck units in Conestoga, PA. You will supervise teams, optimize labor, and ensure customer satisfaction while balancing safety, quality, and financial targets.

The role emphasizes strategic oversight, process adherence, and collaboration with cross-functional teams to meet performance metrics and labor requirements. A strong focus on efficiency and continuous improvement is expected.

Qualifications

• H.S. diploma/GED required.
• Associate’s degree preferred.
• Bachelor’s degree preferred.

Responsibilities

• Oversee operations at locations with up to 350 units.
• Manage labor planning, scheduling and resource allocation.
• Directly responsible for customer satisfaction and delivery performance.
• Manage location P&L and maintenance budgets, ensuring cost control.

Skills

People leadership

Labor planning

Budget awareness

Education

High School diploma/GED

Associate’s degree preferred

Bachelor’s degree preferred

Tools

Fleet Management Software

Microsoft Word

Microsoft Excel

Job description

Ryder System, Inc. is seeking an Operations Manager II to lead location operations with up to 350 truck units in Conestoga, PA. You will supervise teams, optimize labor, and ensure customer satisfaction while balancing safety, quality, and financial targets.

The role emphasizes strategic oversight, process adherence, and collaboration with cross-functional teams to meet performance metrics and labor requirements. A strong focus on efficiency and continuous improvement is expected.