Senior Shift Leader: Lead Team, Elevate Guest Service

Dunkin'; Bryant (AR); Vor Ort; USD 17.000 - 21.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental insurance

Vision insurance

Growth opportunities

Zusammenfassung

Dunkin’ Franchise in Bryant, AR is seeking a Senior Shift Leader to support the Store Manager, coach the team, and uphold Dunkin’ standards for quality and guest experience. You will lead by example on a busy shift, ensuring fast, friendly service and adherence to safety and cleanliness protocols.

This full-time role requires weekend availability and a proactive, guest-focused approach to everyday operations, inventory oversight, and team training.

Qualifikationen

• Lead and motivate Team Members across shifts.
• Coach Team Members and provide timely, constructive feedback.
• Execute Brand standards for food and beverage preparation.
• Handle customer issues and ensure a smooth, efficient workflow.
• Support the Store Manager with inventory, vendor orders, and training programs.
• Ensure safety, security, and profitability policies are followed.

Aufgaben

• Lead and motivate Team Members throughout your shift.
• Coach Team Members and provide timely, constructive feedback.
• Execute Brand standards for food and beverage preparation.
• Handle customer issues and ensure a smooth, efficient workflow.
• Support the Store Manager with inventory, vendor orders, and training programs.
• Ensure safety, security, and profitability policies are followed.

Kenntnisse

Team leadership

Coaching

Customer service

Brand standards

Inventory management

Training programs

Jobbeschreibung

Dunkin’ Franchise in Bryant, AR is seeking a Senior Shift Leader to support the Store Manager, coach the team, and uphold Dunkin’ standards for quality and guest experience. You will lead by example on a busy shift, ensuring fast, friendly service and adherence to safety and cleanliness protocols.

This full-time role requires weekend availability and a proactive, guest-focused approach to everyday operations, inventory oversight, and team training.