Senior Shift Leader: Drive Guest Experience & Team Growth

Baskin-Robbins; West Pittston (Luzerne County); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive Weekly Pay

Paid Time Off

Employee Meals

Medical and Dental Insurance

Short Term Disability & Life Insurance

Job summary

Join our dynamic Dunkin’ Donuts franchise as a Lead Shift Leader. You'll support the General Manager in developing a team that delivers exceptional guest experiences and profitable sales. This fast-paced role involves mentoring Shift Leaders and fostering employee respect, while ensuring brand standards are upheld.

We offer competitive weekly pay, paid time off, and medical/dental insurance for full-time employees. If you love a challenge and enjoy helping a team succeed, apply today!

Qualifications

• Able to clearly express oneself verbally and in writing (English).
• Restaurant, retail, or supervisory experience is required.

Responsibilities

• Promote a team environment by fostering respect and providing coaching.
• Assist in recruitment and training of Crew Members and Shift Leaders.
• Drive sales through effective execution of restaurant standards.
• Ensure the safety and security of team and guests.
• Hold guests as highest priority and role model exceptional guest service.

Skills

Conflict Management

Problem Solving

Guest Focus

Building Effective Teams

Communication Skills

Passion for Results

Job description

Join our dynamic Dunkin’ Donuts franchise as a Lead Shift Leader. You'll support the General Manager in developing a team that delivers exceptional guest experiences and profitable sales. This fast-paced role involves mentoring Shift Leaders and fostering employee respect, while ensuring brand standards are upheld.

We offer competitive weekly pay, paid time off, and medical/dental insurance for full-time employees. If you love a challenge and enjoy helping a team succeed, apply today!