Senior Shift Leader

Dunkin'; Bryant (AR); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Growth opportunities

Job summary

Dunkin’ Franchise in Bryant, AR is seeking a Senior Shift Leader to support the Store Manager, coach the team, and uphold Dunkin’ standards for quality and guest experience. You will lead by example on a busy shift, ensuring fast, friendly service and adherence to safety and cleanliness protocols.

This full-time role requires weekend availability and a proactive, guest-focused approach to everyday operations, inventory oversight, and team training.

Qualifications

• Lead and motivate Team Members across shifts.
• Coach Team Members and provide timely, constructive feedback.
• Execute Brand standards for food and beverage preparation.
• Handle customer issues and ensure a smooth, efficient workflow.
• Support the Store Manager with inventory, vendor orders, and training programs.
• Ensure safety, security, and profitability policies are followed.

Responsibilities

• Lead and motivate Team Members throughout your shift.
• Coach Team Members and provide timely, constructive feedback.
• Execute Brand standards for food and beverage preparation.
• Handle customer issues and ensure a smooth, efficient workflow.
• Support the Store Manager with inventory, vendor orders, and training programs.
• Ensure safety, security, and profitability policies are followed.

Skills

Team leadership

Coaching

Customer service

Brand standards

Inventory management

Training programs

Job description

Ready to level up your restaurant career? Be a Senior Shift Leader with our awesome team!

This is a full-time position that requires weekend availability.

As a Dunkin’ franchisee, we believe our crew is just as important as our coffee and donuts! We’re looking for a bright, energetic, and guest-focused Senior Shift Leader to join the fun.

In this role, you’ll be the Store Manager’s right-hand person, helping to coach our Restaurant Team Members, making sure we’re hitting all those Dunkin’ standards, and keeping our guests happy with fantastic service, every time!

What You’ll Do:

• Lead and motivate Team Members throughout your shift.
• Coach Team Members and provide timely, constructive feedback.
• Execute Brand standards for food and beverage preparation.
• Handle customer issues and ensure a smooth, efficient workflow.
• Support the Store Manager with inventory, vendor orders, and training programs.
• Ensure safety, security, and profitability policies are followed.

Benefits of working for a Dunkin’ franchisee:

• Competitive wages
• Medical, dental, and vision insurance available for full-time employees
• Awesome team-oriented environment
• Lots of potential for growth within the company for those who work hard

Ready to lead a successful shift?