Senior Shift Leader — Lead, Coach & Grow with Our Team

Dunkin'; Hot Springs (AR); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Competitive wages

Health insurance

Growth opportunities

Team-oriented culture

Job summary

Dunkin' is hiring a Senior Shift Leader in Hot Springs, AR to support the Store Manager and coach team members. You’ll help ensure Dunkin’ standards for food, beverage, and service while maintaining a safe, efficient operation.

You’ll lead by example on the floor, provide timely feedback, and help manage inventory, training, and vendor orders. This is a full-time role with growth opportunities within the franchise, and a friendly, team-oriented work environment.

Responsibilities

• Lead and motivate Team Members throughout your shift.
• Coach Team Members and provide timely, constructive feedback.
• Execute Brand standards for food and beverage preparation.
• Handle customer issues and ensure a smooth, efficient workflow.
• Support the Store Manager with inventory, vendor orders, and training programs.
• Ensure safety, security, and profitability policies are followed.

Skills

Team leadership

Coaching

Customer service

Job description

Dunkin' is hiring a Senior Shift Leader in Hot Springs, AR to support the Store Manager and coach team members. You’ll help ensure Dunkin’ standards for food, beverage, and service while maintaining a safe, efficient operation.

You’ll lead by example on the floor, provide timely feedback, and help manage inventory, training, and vendor orders. This is a full-time role with growth opportunities within the franchise, and a friendly, team-oriented work environment.