Senior Shift Leader

Dunkin'; Bentonville (AR); Sur place; USD 21 000 - 26 000; Plein temps

Avantages offerts par ce poste

Medical, dental, and vision insurance

Growth opportunities

Team-oriented environment

Résumé du poste

Dunkin' is seeking a Senior Shift Leader in Bentonville, AR to support the Store Manager, coach teammates, and deliver exceptional guest service.

You’ll lead the team on your shift, ensure Dunkin' standards for quality and service, and help maintain smooth operations, from inventory to training, while upholding safety policies.

Responsabilités

• Lead and motivate Team Members throughout your shift.
• Coach Team Members with timely, constructive feedback.
• Execute Brand standards for food and beverage preparation.
• Handle customer issues and ensure a smooth, efficient workflow.
• Support the Store Manager with inventory, vendor orders, and training programs.
• Ensure safety, security, and profitability policies are followed.

Connaissances

Team leadership

Customer service

Communication

Conflict resolution

Description du poste

Ready to level up your restaurant career? Come be a Senior Shift Leader with our awesome team!

As a Dunkin' franchisee, we believe our crew is just as important as our coffee and donuts! We're looking for a bright, energetic, and guest-focused Senior Shift Leader to join the fun.

In this role, you'll be the Store Manager's right-hand person, helping to coach our Restaurant Team Members, making sure we're hitting all those Dunkin' standards, and keeping our guests happy with fantastic service, every time!

What You'll Do:

• Lead and motivate Team Members throughout your shift.
• Coach Team Members and provide timely, constructive feedback.
• Execute Brand standards for food and beverage preparation.
• Handle customer issues and ensure a smooth, efficient workflow.
• Support the Store Manager with inventory, vendor orders, and training programs.
• Ensure safety, security, and profitability policies are followed.

Benefits of working for a Dunkin' franchisee:

• Competitive wages
• Medical, dental, and vision insurance available for full-time employees
• Awesome team-oriented environment
• Lots of potential for growth within the company for those who work hard