Senior Shift Leader

Dunkin' - Franchisee Of Dunkin Donuts; Biloxi (MS); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive wages

Medical, dental, and vision insurance

Team-oriented environment

Potential for growth

Job summary

Dunkin' in Biloxi, MS, is searching for a Senior Shift Leader to enhance team performance and improve customer service. In this role, you will lead Team Members, ensure brand standards are met, and handle customer complaints efficiently. The ideal candidate is energetic and has experience in a leadership role. The position offers competitive wages, as well as medical, dental, and vision insurance for full-time employees, providing a great opportunity for professional growth.

Qualifications

• Bright, energetic, and guest-focused.
• Experience in a leadership role preferred.
• Ability to motivate and coach team members.

Responsibilities

• Lead and motivate Team Members throughout the shift.
• Coach Team Members and provide constructive feedback.
• Ensure food and beverage preparation meets standards.
• Handle customer issues effectively.
• Support Store Manager with inventory and training.

Skills

Coaching Team Members

Customer Service

Inventory Management

Brand Standards Execution

Job description

Ready to level up your restaurant career? Come be a Senior Shift Leader with our awesome team!

As a Dunkin' franchisee, we believe our crew is just as important as our coffee and donuts! We're looking for a bright, energetic, and guest-focused Senior Shift Leader to join the fun.

In this role, you'll be the Store Manager's right-hand person, helping to coach our Restaurant Team Members, making sure we're hitting all those Dunkin' standards, and keeping our guests happy with fantastic service, every time!

What You'll Do:

• Lead and motivate Team Members throughout your shift.
• Coach Team Members and provide timely, constructive feedback.
• Execute Brand standards for food and beverage preparation.
• Handle customer issues and ensure a smooth, efficient workflow.
• Support the Store Manager with inventory, vendor orders, and training programs.
• Ensure safety, security, and profitability policies are followed.

Benefits of working for a Dunkin' franchisee:

• Competitive wages
• Medical, dental, and vision insurance available for full-time employees
• Awesome team-oriented environment
• Lots of potential for growth within the company for those who work hard

Ready to lead a successful shift?

Apply now! We are excited to hear from you.